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If the problem persists, contact your hearing care
professional for assistance.
Charging does not start
(when charger connected
to power supply)
Hearing aid not inserted correctly into
charger
Insert hearing aid correctly into charger (chapter 4.1)
Charging does not start
(when charger not
connected to power supply)
Internal battery of charger discharged Connect charger to power supply (chapter 3)
Hearing aid not inserted correctly into
charger
Insert hearing aid correctly into charger (chapter 4.1)
Problem Causes What to do
Please check https://www.phonak.com/com/en/support.html for further
information.
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