PIONEER ELECTRONICS
(USA)
INC. PIONEER ELECTRONICS OF
CANADA,
INC.
LIMITED
WARRANTY
WARRANTY
VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA)
Inc.
(PUSA), and Pioneer Electronics
Of
Canada, Inc. (POC),
warrantthatproductsdistributed by PUSAin the U.S.A., and by
POC
in
Canada
thatfailto
function properly under
normal
use due to a manufacturing defect when
installed
and operated according to the owner's
manual
enclosed with the unit
will be repaired or replaced with
a unit
of
comparable
value, at the option
ofPUSAor
POC,
without charge to you for parts or
actual
repair work. Replacement units and/or parts supplied under this warranty may be
new or rebuilt at the option
of
P
USA
or POC.
THIS LIMITED
WARRANTY
APPLIES
TO
THE
ORIGINAL OR
ANY
SUBSEQUENT OWNER OF THIS PIONEER PRODUCT DURING
THE
WARRANTY
PERIOD PROVIDED
THE
PRODUCT WAS PURCHASED FROM
AN
AUTHORIZED PIONEER DISTRIBUTOR/DEALER IN
THE
U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIRED TO PROVIDE
A
SALES
RECEIPT OR OTHER VALID PROOF OF PURCHASE SHOWING
THE DATE OF
ORIGINAL
PURCHASE OR, IF
RENTED,
YOUR
RENTAL
CONTRACT
SHOWING
THE
PLACE
AND
DATE
OF FIRST
RENTAL
IN
THE EVENT
SERVICE IS REQUIRED,
THE
PRODUCT MUST
BE
DELIVERED WITHIN
THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID, ONLY FROM WITHIN
THE
COUNTRY OF PURCHASE
AS
EXPLAINED IN THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE FOR
REMOVAL
AND
INSTALLATION OF
THE PRODUCT.
PUSAOR
POC,ASAPPROPRIATE,
WILL
PAY
TO
RETURN THE
REPAIRED OR
REPLACEMENT
PRODUCT TO YOU WITHIN
THE
COUNTRY OF PURCHASE.
PRODUCT
WARRANTY
PERIOD
Car
Stereo
Products
Parts
1 Year
Labor
1 Year
The warranty period for
retail
customers who rent the product commences upon the date product is first put into use (a) during the
rental
period or (b)
retail sale,
whichever occurs first.
WHAT
IS
NOT COVERED
IF
THIS PRODUCT WAS PURCHASED FROM
AN UNAUTHORIZED DISTRIBUTOR,
THERE ARE
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
THE
IMPLIED
WARRANTY
OF MERCHANTABILITY
AND THE
IMPLIED
WARRANTY
OF FITNESS
FORA
PARTICULAR PURPOSE
AND
THIS PRODUCT
IS
SOLD STRICTLY
"AS
IS"
AND
"WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FOR
ANY
CONSEQUENTIALAND/OR
INCIDENTAL
DAMAGES.
PIONEER DOES NOT
WARRANT
ANY
PRODUCT LISTED
ABOVE
WHEN
IT IS USED
INA
TRADE
OR BUSINESS OR IN
ANY
INDUSTRIAL OR COMMERCIALAPPLICATION.
THIS
WARRANTY
DOES NOT APPLY
IF
THE
PRODUCT HAS
BEEN SUBJECTED TO POWER IN EXCESS OF ITS PUBLISHED POWER RATING.
THIS
WARRANTY
DOES NOT COVER DISPLAY SCREENS
DAMAGED
BY
STATIC, NON-MOVING, IMAGES APPLIED FOR
LENGTHY
PERIODS (BURN-IN).
THIS
WARRANTY
DOES NOT COVER
THE
CABINET OR
ANY APPEARANCE
ITEM,
USERATIACHED
ANTENNA, ANY DAMAGE
TO
RECORDS
OR
RECORDING TAPES OR
DISCS,
ANY
DAMAGE
TO
THE
PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED
IN
WRITING
BY
PIONEER, ACCIDENT, MISUSE OR ABUSE,
DAMAGE DUE
TO
LIGHTNING OR
TO
POWER SURGES,
SUBSEQUENT DAMAGE FROM
LEAKING,
DAMAGE FROM
INOPERATIVE BATTERIES, OR
THE
USE
OF
BATTERIES NOT CONFORMING
TO
THOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES NOT COVER
THE
COST
OF PARTS OR
LABOR
WHICH
WOULD
BE
OTHERWISE PROVIDED
WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED FROM
ANY
SOURCE OTHER THAN A
PIONEER AUTHORIZED SERVICE COMPANY OR OTHER DESIGNATED LOCATION. THIS
WARRANTY
DOES NOT COVER
DEFECTS OR
DAMAGE
CAUSED
BY
THE
USE OF UNAUTHORIZED PARTS OR
LABOR
OR FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED,
OR
REMOVED
SERIAL
NUMBERS
VOID THIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULAR PURPOSE,
TOA
PERIOD NOT TO
EXCEED THE WARRANTY
PERIOD. NO WARRANTIES
SHALL
APPLY AFTER THE
WARRANTY
PERIOD. SOME STATES DO NOT
ALLOW
LIMITATIONS ON
HOW
LONGAN
IMPLIED
WARRANTY LASTS
AND
SOME STATES DO NOT
ALLOW
THE EXCLUSIONS
OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES,
SO
THE
ABOVE
LIMITATIONS OR EXCLUSIONS
MAY NOT
APPLY
TO YOU. THIS
WARRANTY
GIVES
YOU SPECIFIC
LEGALRIGHTSANDYOU
MAY
HAVE
OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
IN
CANADA-
EXCEPT
AS EXPRESSLY PROVIDED HEREIN,
THERE ARE
NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS OR CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE,
APPLICABLE
TO THIS PRODUCT.
TO OBTAIN SERVICE
In
the U.S.A. or
Canada
to receive warranty service you need to present your
sales
receipt or your
rental
contract showing
place and date
of
original owner's transaction .
.uM-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your
Authorized Pioneer
Dealer-
Your
Pioneer
Dealer
may
repair or replace your unit, or refer you to an Authorized Pioneer
Service
Company
.
Your sales
receipt
should
list
the contact information (phone number, fax,
email,
etc.) for your Dealer.
Your Authorized Pioneer
Service
Company
- Can
perform repairs for
most
Car
Electronics products and can advise other options as
applicable. Please
access
the
Pioneer website at
www.pioneerelectronics.com
and
click
on
"Support"
and
select
"Find
a
Service
Center"
to find the nearest Pioneer
servicer
.
Pioneer
Customer
Support-
Can
advise the optimal service option for your
model
and
geographic
location. Please
reference the information
listed below
and phone,
email
or access the Pioneer website to contact Pioneer.
CANAPA-
POC has a number
of
Authorized Service Companies
should
your product require service.
Contact
Pioneer of
Canada
as
listed below
to obtain a
local
service location.
Shipping
Your
Unitfor
Service-
Please
package it
carefully
and send
it,
transportation prepaid by a traceable, insured method, to an Authorized Service
Company
or Pioneer.
Use adequate padding material to prevent damage
in
transit. Include
your name, address and telephone number where you can be reached during business hours.
On
all complaints and concerns
in
the
U.S.A. call
Customer
Support
at
1-800-421-1404,
or,
in
Canada, call Customer Satisfaction at
(905)
479-4411.
IN
THE
U.S.
A.
IN
CANADA
For hook-up and operation of your unit or to locate
an
For additional information on this warranty, please call or write:
Authorized Service
Company, please
call
or write:
CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT
I
PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF
CANADA,
INC.
P.O.
BOX 1720 340 FERRIER STREET, UNIT
2
LONG
BEACH,
CALIFORNIA 90801 MARKHAM,
ON
L3R 2Z5
1-800-421-1404 (905)
4 79-4411 1-877-283-5901
http
:1
/www. pioneerelectron ics .com
DISPUTE RESOLUTION
http://www. pioneerelectronics.
ca
IN
THE
U.S.A. - Following
our response to any initial request to
Customer
Support,
should
a dispute arise between you and Pioneer, Pioneer
makes
available
its
Complaint
Resolution Program to resolve the dispute. The
Complaint
Resolution Program
is
available
to you without charge.
You
are required to use the
Complaint Resolution Program
before you exercise any rights under, or seek any remedies, created by Title I
of
the Magnuson-Moss Warranty-Federal Trade Commission
Improvement
Act, 15
U.S.
C.
2301
et
seq
.
To
use the
Complaint
Resolution Program
call1-800-421-1404
and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number
will
be issued. Within 40 days of receiving your complaint, Pioneer
will
investigate the dispute and
will
either:
(1) respond to your complaint
in
writing informing you what action Pioneer
will
take, and
in
what time period, to resolve the dispute; or (2) respond to your complaint
in
writing
informing you why
it
will
not take any action.
IN
CANADA-
Call
the Customer Satisfaction Manager at (905) 946-7 412 to discuss your complaint and to obtain a prompt resolution.
RECORD
THE
PLACE AND DATE
OF PURCHASE FOR
FUTURE REFERENCE
Model
No.
___________________
Serial
No.-----------------
Purchase Date
_________
_
PurchasedFrom
____________________________________________________
__
KEEP
THIS INFORMATION
AND
YOUR SALES RECEIPT IN
A
SAFE PLACE
<
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