PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF
CANADA,
INC.
LIMITED
WARRANTY
WARRANTY VALID
ONLY
IN
COUNTRY
OF
PRODUCT
PURCHASE
WARRANTY
Pioneer Electronics
(USA) Inc. (PUSA),
and Pioneer Electronics
Of
Canada,
Inc. (POC
),
warrant that products distributed by
PUSA
in
the
U.S
.A., and by
POC
in
Canada that fail to
function properly under normal use due to a manufacturing defect when
installed and operated according to the owner's manual enclosed with the unit
will
be repaired
or
replaced with
a unit
of
comparable value, at the option
of
PUSAor POC,
without charge to you for parts or actual repair work. Replacement units and/or parts
supplied
under this warranty
may
be
new or rebuilt
atthe
option
of
PUSAor POC.
THIS LIMITED
WARRANTY APPLIES TO
THE
ORIGINAL
OR
ANY
SUBSEQUENT OWNER
OF
THIS PIONEER PRODUCT DURING
THE WARRANTY
PERIOD PROVIDED
THE
PRODUCT WAS PURCHASED
FROMAN
AUTHORIZED PIONEER DISTRIBUTOR/DEALER IN
THE
U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIRED TO PROVIDE
A
SALES
RECEIPT OR OTHER VALID PROOF OF
PURCHASE
SHOWING THE DATE
OF ORIGINAL
PURCHASE
OR,
IF
RENTED,
YOUR
RENTAL
CONTRACT SHOWING
THE
PLACE
AND
DATE
OF
FIRST
RENTAL.
IN
THE EVENT
SERVICE IS REQUIRED,
THE
PRODUCT
MUST
BE
DELIVERED WITHIN
THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID,
ONLY FROM WITHIN
THE
COUNTRY OF
PURCHASE
AS
EXPLAINED IN THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE FOR REMOVALAND INSTALLATION OF
THE PRODUCT. PUSA OR POC,ASAPPROPRIATE,
WILL
PAY TO
RETURN THE
REPAIRED OR
REPLACEMENT PRODUCT TO YOU WITHIN
THE
COUNTRY OF
PURCHASE.
PRODUCT WARRANTY
PERIOD
Car Stereo
Products
farm
1 Year
Li.bm
1 Year
The warranty period for retail customers who rent the product commences upon the date product
is
first put into use (a) during the rental period or (b) retail sale, whichever occurs first.
WHAT
IS NOT
COVERED
IF THIS PRODUCT WAS PURCHASED
FROMAN UNAUTHORIZED DISTRIBUTOR,
THERE ARE
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
THE
IMPLIED
WARRANTY
OF MERCHANTABILITY
AND THE
IMPLIED
WARRANTY OF FITNESS
FORA
PARTICULAR PURPOSE
AND
THIS PRODUCT
IS
SOLD STRICTLY
"AS
IS" AND
"WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FORA
NY
CONSEQUENTIALAND/OR INCIDENTAL
DAMAGES.
PIONEER DOES NOT
WARRANT
ANY
PRODUCT LISTED ABOVE
WHEN
IT IS USED
INA
TRADE
OR BUSINESS OR IN
ANY
INDUSTRIAL OR COMMERCIALAPPLICATION.
THIS
WARRANTY
DOES NOT
APPLY
IF
THE
PRODUCT HAS
BEEN SUBJECTED
TO POWER IN EXCESS OF ITS PUBLISHED POWER RATING.
THIS
WARRANTY
DOES NOT COVER DISPLAY SCREENS
DAMAGED
BY
STATIC, NON-MOVING, IMAGES APPLIED FOR
LENGTHY
PERIODS (BURN-IN).
THIS
WARRANTY
DOES
NOT
COVER
THE
CABINET
OR ANY APPEARANCE
ITEM,
USERATTACHEDANTENNA,ANY DAMAGE
TO
RECORDS OR
RECORDING
TAPES OR
DISCS,
ANY
DAMAGE
TO
THE
PRODUCT RESULTING FROM
ALTERATIONS, MODIFICATIONS
NOT
AUTHORIZED
IN
WRITING
BY
PIONEER, ACCIDENT, MISUSE OR ABUSE,
DAMAGE DUE
TO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGE
FROM
LEAKING,
DAMAGE
FROMINOPERATIVEBATTERIES,ORTHE
USE
OF
BATTERIES
NOT
CONFORMING TO
THOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES NOT COVER
THE
COST OF PARTS OR
LABOR
WHICH
WOULD
BE
OTHERWISE PROVIDED WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED FROM
ANY
SOURCE OTHER
THAN A PIONEER AUTHORIZED SERVICE COMPANY OR OTHER DESIGNATED LOCATION. THIS WARRANTY
DOES NOT COVER
DEFECTS OR
DAMAGE
CAUSED
BY
THE
USE OF UNAUTHORIZED PARTS OR
LABOR
OR FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED,
OR REMOVED
SERIAL
NUMBERS VOID THIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.·
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULAR PURPOSE,
TOA
PERIOD NOT TO
EXCEED THE WARRANTY
PERIOD. NO WARRANTIES
SHALL
APPLY AFTER THE
WARRANTY
PERIOD. SOME STATES
DO
NOT
ALLOW
LIMITATIONS ON HOW LONGAN IMPLIEDWARRANTYLASTSANDSOMESTATES DO NOT
ALLOW
THE
EXCLUSIONS
OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES,
SO
THE
ABOVE LIMITATIONS
OR
EXCLUSIONS
MAY NOT
APPLY
TO YOU. THIS
WARRANTY
GIVES
YOU SPECIFIC
LEGALRIGHTSANDYOU
MAYHAVEOTHERRIGHTSWHICH MAYVARYFROMSTATETOSTATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLY PROVIDED HEREIN,
THERE
ARE
NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS
OR
CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE,
APPLICABLE
TO THIS
PRODUCT.
TO OBTAIN SERVICE
In
the
U.S.A.
or
Canada to receive warranty service you need to present your sales receipt
or
your rental contract showing place and date
of
original owner's transaction.
USA
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer - Your Pioneer Dealer may repair
or
replace your unit,
or
refer you to an Authorized Pioneer Service
Company. Your sales receipt should
list the contact information (phone number, fax, email, etc.)
for
your Dealer.
Your Authorized Pioneer
Service
Company
-
Can
perform repairs
for
most
Car
Electronics products and can advise other options as applicable. Please access
the
Pioneer website at
www.pioneerelectronics.com
and click on
"Support"
and select
"Find
a
Service
Center"
to find
the
nearest Pioneer servicer.
Pioneer Customer
Support-
Can
advise the optimal service option for your model and geographic location. Please reference the information listed below and phone,
email
or
access the Pioneer website to contact Pioneer.
CANAPA-
POC
has a number
of
Authorized
Service
Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain a local service location.
Shipping
Your
Unitfor
Service-
Please package it
carefully
and send it, transportation prepaid by a traceable, insured method, to an Authorized
Service
Company or Pioneer.
Use adequate padding material to prevent damage in transit.
Include
your name, address and telephone number where you can be reached during business hours.
On
all
complaints and concerns
in
the U.S.A.
call
Customer Support at
1-800-421-1404,
or,
in
Canada,
call
Customer Satisfaction at
(905)
479-4411.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation of your unit or to locate
an
For additional information
on
this warranty, please
call
or write:
Authorized Service Company, please
call
or write:
CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT
I
PIONEER ELECTRONICS
(USA)
INC. PIONEER ELECTRONICS OF
CANADA,
INC.
P.O.
BOX 1720 340 FERRIER
STREET,
UNIT
2
LONG
BEACH, CALIFORNIA
90801
MARKHAM,
ON
L3R
2Z5
1-800-421-1404 (905)
479-4411 1-877-283-5901
http://www.pioneerelectronics.com
DISPUTE RESOLUTION
http://www.pioneerelectronics.ca
IN
THE
U.S.A.-
Following
our
response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under,
or
seek any remedies, created by Title
I
ofthe
Magnuson-Moss Warranty-Federal Trade Commission lmprovementAct, 15
U.S.C.
2301
et
seq.
To
use the Complaint Resolution Program
caii1-B00-421-1404
and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number
will
be issued. Within
40
days
of
receiving your
complaint,
Pioneer
will
investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take, and in what time period, to resolve the dispute;
or
(2) respond to your complaint in writing
informing you why it will not take any action.
IN
CANADA-
Call the Customer Satisfaction Manager at (905) 946-7 412 to discuss your
complaint
and to obtain a prompt resolution.
RECORD
THE PLACE AND DATE
OF PURCHASE FOR
FUTURE REFERENCE
Model No.
__________________
Serial
No.-----------------
Purchase
Date----------
Purchased
From---------------------------------------------------
KEEP THIS INFORMATION AND
YOUR SALES RECEIPT
IN
A
SAFE PLACE
<
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>
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