Point Mobile PM45 - EmKit Tools: Taking Bug Reports

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PM45 Android 7.1.2 User Manual

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EmKit Tools

EmKit

Tools

System information

All of SW and HW information available here and can save it

to the file.

- Touch Save to file.

- devinfo.html file saved to root folder of the internal

storage.

Take Bug Report

This function save logs and event to the internal storage.

When you have a field issue, and need to contact service

center, please find the reproduce step first.

- Reproduce the issue.

- After issue, reproduce, please run Take bug report.

- File will be saved to BugReport folder.

- Copy the file to the PC and then zip it to reduce the

file size.

- Share bug report file to the service center or Point

Mobile Support team with reproduce steps.