3534
Troubleshooting Tips
Before calling for service, review the chart below first yourself.
Problem What to check
Appliance does
not start
z
Make sure the dehumidifiers plug is pushed
completely into the outlet. Check the house fuse/
circuit breaker box.
z
Dehumidifier has reached its preset level or bucket is
full.
z
Water bucket is not in the proper position.
Dehumidifier does
not dry the air as
it should
z
Did not allow enough time to remove the moisture.
z
Make sure there are no curtains, blinds or furniture
blocking the front or back of the dehumidifier.
z
The humidity control may not be set low enough.
z
Check that all doors, windows and other openings are
securely closed.
z
Room temperature is too low, below 5°C (41°F).
z
There is a kerosene heater or something giving off
water vapor in the room.
The appliance
makes a loud noise
when operating
z
The air filter is clogged.
z
The appliance is tilted instead of upright as it should
be.
z
The floor surface is not level.
Frost appears on
the coils
z
This is normal. The dehumidifier has Auto defrost
feature.
Water on floor
z
Hose to connector or hose connection may be loose.
z
Intend to use the bucket to collect water, but the
back drain plug is removed.
ES, AS, P2, Eb
appear in the
display
z
These are error codes and protection codes. See the
CONTROL PANEL FEATURES section.
The pump
operation on light
blinks at 1Hz
z
Clean the filter of the pump.
z
Check the pump hose does not link or block.
z
Empty the water of the bucket.
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