Action: Sweep hose sprays too much
water out of the pool.
Solution: 1. Adjust the speed of the sweep hose
by tightening the adjustment screw.
2. Replace the sweep hose scrubber if
it is worn or missing.
3. Add a sweep hose weight (order
part #B2) to keep the sweep hose
from spraying.
Action: The cleaner does not clean the
entire pool.
Solution: 1. Check the hose length reaches
within 6” of the farthest point of the
pool.
If not, order a new hose section
from your cleaner dealer.
2. Check thrust jet for 11:00 position
that optimizes random turning.
3. While the cleaner is operating, hold
it upside down and look into the
vacuum tube. There should be three
distinct, even jets of water. If there
are not, contact Customer Service or
a cleaner authorized Service Center
for assistance.
Action: The cleaner is running in
circles on its side.
Solution: 1. Check filter bag, if full it can weigh
the cleaner down on one side.
2. Remove the head float and shake it.
If there is water in the float, order a
new one.
3. Check the hose floats to make sure
they are spaced evenly.
Troubleshooting Worksheet
If these solutions do not result in improved
performance, contact the dealer who sold you
the cleaner or call Customer Service.
In order to provide faster and more convenient
service, please have the following information
available at the time of your call or when taking
the cleaner in for service.
1. Serial #:________________________
2. WheelRPM:__________________
3. Is the back-up valve cycling?
Yes No
4. Is the feed hose the proper length?
Yes No
5. Are the swivels rotating freely?
Yes No
6. How often do you clean the
filter screen in the in-line filter?
Never Once a Week
Twice a Week Once a Month
7. Are the vacuum jets obstructed?
(While the
cleaner is operating, hold it upside down and look into
the vacuum tube. There should be three distinct, even
jets of water.)
Yes No
8. Is the drive train functioning?
(As you spin each wheel independently,
all the wheels should spin.)
Yes No
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