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• “Message 501: The printer connection was lost. Printing the card is
canceled.”
• “Message 502: The card data is missing or is not usable. The card cannot
print.”
• “Message 503: The magnetic stripe data is missing. The card cannot
print.”
• “Message 505: Bonjour is not installed. Cannot connect to the printer.”
• “Message 506: A card is currently processing.”
Message 100: Request not supported
To print the card:
1. Change the data to match printer features and settings.
2. Send the new card to print again.
HINTS & TIPS
• The card, if it started to print, should be discarded.
• Make sure you have chosen the correct printer in the application Ask your
Manager for assistance if needed.
Message 101: Job could not complete
The card took too much time. Press the USER button on the
printer to clear the error.
To print the card again:
1. Make sure all data for the card is available.
2. Send the card to print again.
HINTS & TIPS
• The card, if it started to print, should be discarded.
• Make sure that data, such as a photo, is on the PC before printing. If you are
connected to a database, verify the connection.
• Ask your Manager for assistance if needed
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