Polaroid 539957-020 Rev. A - Message 102: Card Not in Position; Message 103: Printer Problem; Message 104: Critical Problem

50 Using the Printer
Message 102: Card not in position
The card did not reach the position for the
next action, such as printing the card or
ejecting the card.
1. Open the printer and remove the ribbon
cartridge.
2. Turn the knob to move the card so the
printer can eject it.
3. Replace the ribbon cartridge and close
the printer.
HINTS & TIPS
• Check the ribbon to make sure it is not torn. See “Message 110: Print ribbon
out or missing” to fix the ribbon if needed.
• Remove any debris from the print area.
• Ask your Manager for assistance if needed.
Message 103: Printer problem
The printer has a problem that prevents it
from completing the card.
1. Press the printer P
OWER button to
power it off.
2. Press the printer P
OWER button to
power it on again.
HINTS & TIPS
• If the printer works, the problem was temporary.
• If the printer does not work, troubleshoot the problem.
Message 104: Critical problem
1. Press the printer POWER button or click
OK to power the printer off.
2. Request service.
HINTS & TIPS
• The printer needs to remain off due to an internal problem.
• Pressing either the P
OWER button or the USER button will power off the
printer.