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Message 115: Wait for print temperature
The printer is not at the correct temperature to print the card.
Printing the card will resume on its own.
Hints & Tips
• The card, if it started to print, should be discarded.
• Make sure you have chosen the correct printer in the application. Ask the
Manager for assistance if needed.
Message 116: Magstripe not available
Look at the “config” area of the label inside of
the printer cover. Does the label show “M” or
“J”?
1. If yes, the printer has a magstripe option
that is not working. Request service.
2. If no, the printer does not have a
magstripe option.
3. To print the card without magstripe, remove magstripe data from the card
and send it again.
Hints & Tips
To remove magstripe data, you might need to:
• Uncheck a box in the application.
• Change the font from “Mag Track X XPS Card Printer” to a printable font
such as Arial, Verdana, or Calibri.
Message 117: Reader not available
The printer does not have a reader option.
1. To print the card without using a reader option, remove the reader request
from the card and send it again.
Hints & Tips
• To remove the reader request, you might need to uncheck a box in the
application.
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