83Polaroid Digital Camera User Guide
www.polaroid-digital.com
10 Troubleshooting Problems
• Troubleshooting
The troubleshooting guide is designed to help you. If problems continue,
please contact customer support. Details are provided under “Getting Help”.
For Windows® Users:
PC
I receive an error
message when I am
installing “Polaroid Digital
Camera Driver”.
“Polaroid Digital Camera
Driver” does not load.
Shut down all other applications and
attempt to reinstall the driver.
Symptom
Problem Solution
I cannot upload images to
my computer.
Connection failure. Check that all cable connections
are secured.
Check to see if the USB controller
in your BIOS is activated. Please
refer to Polaroid web site for how to
active USB controller in BIOS.
Camera Driver is not installed. You need to install the camera
driver for Windows 98SE systems.