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Polk Audio Surroundbar 9500BT User Manual

Polk Audio Surroundbar 9500BT
39 pages
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9500BT
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Polk Audio Surroundbar 9500BT Specifications

General IconGeneral
Colorblack
Subwooferincluded
High Resolution Audioyes
Dialogue Enhancementno
RMS Power255 watts
Tweeters3
Maximum Frequency Response22 kilohertz
Minimum Frequency Response40 hertz
Inputs3.5mm audio, optical
Outputsnone
HDMI Inputs0
HDMI Outputs0
HDMI ARC Portsno
USB Ports0
Bluetoothyes
Wireless Connectivitybluetooth, wi-fi
Wireless Subwoofer Connectivityyes
Wireless Multi-Room Audiono
Optical Audio Inputs2
Smart Applicationsno
Remote Controlyes
Weight and Dimensions IconWeight and Dimensions
Depth2.25 inches
Height3.75 inches
Width44.63 inches
Net Weight8 pounds
Subwoofer Depth13.5 inches
Subwoofer Height13.5 inches
Subwoofer Width12 inches
Subwoofer Weight18.2 pounds

Summary

Important Safety Instructions

Operational Safety Guidelines

Comprehensive safety and operating guidelines for product installation and use, covering general precautions and handling.

Electrical and Fire Safety Warnings

Precautions against electric shock and fire hazards, including proper plug use and avoiding open flames.

RF Interference and Equipment Compliance

Information regarding radio frequency interference, radiation exposure limits, and FCC/IC compliance.

Product Disposal

Guidelines and regulations for the proper disposal of the product according to local laws.

Please Take Inventory

Included Items List

List of all components included in the Polk SurroundBar 9500BT carton for user verification.

Important Note on Missing/Damaged Items

Instructions for notifying the dealer and retaining original packaging in case of missing or damaged items.

About Your SurroundBar 9500BT

Key Features and Benefits

Highlights of the SurroundBar 9500BT's design, sound technology, connectivity, and user experience.

Sleek and Shallow Design

Details on the bar's slim profile, designed to complement modern flat-screen televisions.

SmartBar™ Programming

Functionality allowing the SurroundBar to be programmed to respond to your TV's original remote control.

Polk Digital Logic and SDA® Surround

Explanation of Polk's digital processing for an enveloping listening experience using SDA Surround technology.

Discrete Amplification

Description of independent amplification for each channel ensuring better efficiency and sound quality.

Optimized Center Array

Details on the center channel enhancement for clearer vocals and improved mid-range clarity.

Digital Audio Format Support

Information on the support for digital audio sources like Dolby Digital 5.1 and DTS 5.1.

SRS TruSurround HD4™ Technology

Explanation of SRS TruSurround HD4 for creating a high-quality surround sound experience.

Wireless Subwoofer Performance

Description of the wireless subwoofer's capability to deliver thunderous bass anywhere in the room.

Bar Controls

Front Panel Controls

Detailed explanation of the touch-sensitive controls located on the front of the SurroundBar.

Back Panel Connections

Description of the ports and switches located on the back panel of the SurroundBar unit.

Bar Power ( ) LED Indicators

Normal Operating Mode LED Indicators

Explanation of the LED indicator states during normal power operation and system status.

Learning Mode LED Indicators

Description of LED indicator behavior when the bar is in remote control learning mode.

Source LED Guide

Source LED Status Explanations

Meaning of LED colors and patterns for different audio input sources and decoding statuses.

Remote Control

Remote Control Functions

Explanation of the buttons and their functions on the included remote control for the SurroundBar.

Subwoofer Controls

Subwoofer Power and Connection

Details on the subwoofer's power switch and the connection point for its power cord.

Subwoofer Status Light Indicators

Explanation of the LED indicators on the subwoofer to show connection and operational status.

Specifications

Product Dimensions and Weight

Technical specifications including physical dimensions and weight for the SurroundBar and Subwoofer.

Power Requirements and Model

Details on power supply needs, model number, and the type of battery used in the remote control.

Where to Locate Your Bar for the Best Sound

Bar Placement Options

Guidance on optimal placement of the soundbar for shelf or wall mounting to achieve the best audio performance.

Keyhole Slot Usage

Information on using the built-in keyhole slots for secure and flexible wall mounting of the soundbar.

Where to Locate Your Subwoofer for the Best Sound

Subwoofer Placement Flexibility

Advice on placing the wireless subwoofer anywhere in the room for optimal bass reinforcement and sound.

Corner Placement Trick

A tip to place the subwoofer in a corner to reinforce its output and make it sound louder.

SurroundBar Dimensions

Physical Measurements and Mounting Points

Detailed measurements for the SurroundBar, including height, width, depth, and keyhole slot positions.

Wall Mounting Considerations

Important note on ensuring wall anchors are secure and can support the weight of the SurroundBar.

How to Connect Your Bar

Connecting Audio Sources

Instructions for connecting various audio sources like TV, DVD player, or cable box to the SurroundBar.

Optical vs. Analog Connection

Guidance on using optical output for best quality audio, and analog as an alternative if optical is unavailable.

How to Connect Your Subwoofer

Subwoofer Wireless Connection

Simple steps to connect the wireless subwoofer by plugging in the power cord and ensuring it's turned on.

Syncing the Bar and Wireless Subwoofer

Re-establishing Subwoofer Connection

Procedure to re-establish wireless communication between the SurroundBar and the subwoofer if the connection is lost.

Bluetooth® Wireless Technology

Bluetooth Pairing Process

Step-by-step guide on how to pair your Bluetooth device with the SurroundBar for wireless audio streaming.

Automatic Bluetooth Connection

Instructions for automatically connecting to the last paired Bluetooth device when entering Bluetooth source.

Disconnecting a Bluetooth Device

Methods for disconnecting the SurroundBar from a Bluetooth device, either from the bar or the device.

Connecting to a Disconnected Device

How to pair and connect to a device when the SurroundBar is in Bluetooth source but disconnected.

How to Optimize the Sound When TV Speakers Are On

Disabling TV Internal Speakers

Instructions on how to disable your TV's internal speakers for optimal SurroundBar audio performance.

Balancing TV and SurroundBar Volume

Steps to adjust volume balance between TV speakers and the SurroundBar for a better listening experience.

Fine Tuning Your Subwoofer Volume Level

Subwoofer Volume Adjustment

Guidance on adjusting the subwoofer volume to blend with the soundbar for optimal system sound.

How to Set Up a Remote Control for Your SurroundBar

SMARTBAR™ Programming Instructions

Step-by-step guide to program the SurroundBar to respond to your television's original IR remote.

Code Erasing Procedure

Instructions for erasing previously learned remote control codes from the SurroundBar.

Sub Volume Control on the Bar

How to adjust subwoofer volume using the bar's LEARN button and volume keys.

Troubleshooting

Bar Power Issues

Steps to resolve issues where the soundbar does not power on, checking connections and switches.

Subwoofer Power Issues

Troubleshooting steps for when the wireless subwoofer fails to power on, checking connections.

No Sound from Bar or Subwoofer

Guidance for diagnosing and resolving issues related to no audio output from the bar or subwoofer.

Distorted or Weak Sound

Solutions for distorted audio from the bar or intermittent/weak output from the subwoofer.

Remote Control Not Working

Steps to troubleshoot the included remote control, including battery replacement.

Remote Control Learning Failures

Tips for successfully programming the SurroundBar to respond to your remote control commands.

Bluetooth Disconnection Issues

Troubleshooting steps when a Bluetooth device fails to disconnect from the SurroundBar.

FAQ's (Frequently Asked Questions)

Connecting Audio Without Optical Output

Options for connecting audio sources when the TV lacks an optical output, using analog connections.

Optical Cable Length Issues

Advice on what to do if the provided optical cable is too short for your setup.

Audio Sound Strange or Distorted

Troubleshooting steps for distorted audio, suggesting checking source audio processing settings.

Remote Control Programming Problems

Reasons why the SurroundBar may not successfully learn remote control codes and alternatives.

Controlling the SurroundBar

Overview of the three methods available for controlling the SurroundBar: bar buttons, remote, or programmed remote.

Restoring Response to Remote Commands

Procedure to restore remote control functionality if the SurroundBar stops responding to commands.

Erasing Learned Remote Commands

Instructions for erasing previously learned remote control codes from the SurroundBar.

Adjusting Subwoofer Level via Bar Keypad

How to adjust subwoofer volume using the bar's LEARN button and volume keys when the remote is unavailable.

Contacting Customer Service

Information on how to contact Polk Audio Customer Service for questions or technical support.

A Note Regarding Wireless Performance

Understanding Wireless Interference

Explanation of potential RF interference sources and how to minimize them for optimal wireless performance.

Warning: Listen Carefully

A critical warning about listening at high volume levels and potential hearing damage.

Limited Warranty

Warranty Coverage Details

Details on warranty duration for loudspeaker and electronic components, and transferability.

Warranty Service and Return Procedures

Instructions for obtaining warranty service, including shipping defective products and proof of purchase.

Warranty Exclusions and Limitations

Information on what is not covered by the warranty and limitations on liability and implied warranties.

Warranty Applicability and Legal Rights

Explanation of warranty applicability by region and the legal rights granted to consumers.

Customer Service

Contacting Polk Audio Support

Information on how to contact Polk Audio Customer Service for questions or comments via phone or email.

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