Pontiac dealers have the facilities, trained technicians
and
up-to-date information to promptly address any
cancerns
you may
have.
However, if a concern has not
been resolved
to
your complete satisfaction,
take
the
following steps:
STEP
ONE
--
Discuss your concern with
a
member
of
dealership management. Normally, concerns can
be quickly resolved at that level.
If
the matter has
already been reviewed with
the
sales, service
or
parts
manager, contact the owner of the dealership or the
General Manager.
STEP
TWO
--
If
after contacting
a
member
of
dealership management, it appears your concern cannot
be resolved by
the
dealership without further help,
contact the Pontiac Customer Assistance Center
by
calling
1-800-PM-CARES.
In
Canada, contact
GM
of
Canada Customer Communication Centre in
Oshawa
by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
For help outside
of
the United States and Canada, call
the following numbers
as
appropriate:
0
In
Mexico:
(525)
625-3256
0
In
Puerto Rico: 1-800-496-9992 (English)
or
1-800-496-9993 (Spanish)
In the
U.S.
Virgin Islands: 1-800-496-9994
0
In
the Dominican Republic:
1-800-75
1-41
35
(English)
or
1-800-75 1-4136 (Spanish)
0
In
the Bahamas: 1-800-389-0009
e
In
Bermuda,
Barbados,
Antigua
and
the British
e
In all other Caribbean countries:
(809)
763- 13
15
In other overseas lo'cations, call
GM
International
Product Center in Canada at: (905) 644-4112.
Virgin Islands: 1-800-534-0122
8-4
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