Customer Assistance and Information ....... 394
Customer Satisfaction Procedure ............... 394
Online Owner Center ................................. 396
Customer Assistance for Text
Telephone (TTY) Users .......................... 397
Customer Assistance Offices ..................... 397
GM Mobility Reimbursement Program ........ 398
Roadside Assistance Program ................... 399
Courtesy Transportation ............................. 401
Vehicle Data Collection and
Event Data Recorders ............................ 403
Collision Damage Repair ........................... 404
Reporting Safety Defects ............................ 409
Reporting Safety Defects to the
United States Government ..................... 409
Reporting Safety Defects to the
Canadian Government ............................ 409
Reporting Safety Defects to
General Motors ...................................... 409
Service Publications Ordering
Information ............................................. 410
Section 7 Customer Assistance Information
393