Customer Assistance and Information ....... 362
Customer Satisfaction Procedure ............... 362
Online Owner Center ................................. 365
Customer Assistance for Text
Telephone (TTY) Users .......................... 366
Customer Assistance Offices ..................... 366
GM Mobility Reimbursement Program ........ 367
Roadside Assistance Program ................... 368
Courtesy Transportation ............................. 371
Vehicle Data Collection and Event
Data Recorders ...................................... 373
Collision Damage Repair ........................... 375
Reporting Safety Defects ............................ 379
Reporting Safety Defects to the
United States Government ..................... 379
Reporting Safety Defects to the
Canadian Government ............................ 379
Reporting Safety Defects to
General Motors ...................................... 379
Service Publications Ordering
Information ............................................. 380
Section 7 Customer Assistance Information
361
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