Fault Icons
Fault Codes
Fault Diagnosis
Should the ‘LOW BATT’ icon appear, the
user’s battery is out of useable charge and
needs to be recharged for a minimum of 12
hours before further use.
Should the trolley stop and the ‘SERVICE’ or ‘RESET’ icons appears, depress both handle
buttons at the same time for approximately 5 seconds, the screen will then change to
display ‘Fault List’ at the top followed by a code which can be interpreted from the list
below. In many cases disconnecting and re-connecting the power will reset the trolley and
remove the fault code.
Revision A Page 1
Over Current Protection, protects the trolley from a higher current draw between 35A to 42A for more than 15 seconds,
for example the trolley has been pulling a heavy load up a very steep slope for 15 seconds or more. Disconnect and re-
connect the battery and the problem should disappear. If the problem persists, check the motor functions and replace
the controller if required.
Short Circuit protection prevents a peak current draw over 60Amps; check cabling for splits/damage/inner cable
exposure, connections are fully pushed together, the motor for signs of water ingress or shorting. If the trolley has been
allowed to drive into a tree root or rabbit burrow/large divot at high speeds where the electrical system of the trolley
recognizes a very high spike of current draw. This can also occur if the wheels are locked. Replace the controller if the
problem persists.
Low Temperature Protection is where the trolley cuts out if the motor and controller have reached a temperature as low
as approximately -5C. If this fault persists at normal temperatures, check and if necessary replace the controller.
HighTemperature Protection is where the trolley cuts out if the motor and controller have reached a temperature in
excess of 60C. If this fault persists at normal temperatures, check and if necessary replace the controller.
1. Check handle wire connections at handle board – loose black or green wire gives a TX fault.
2. Check handle wire for crushing or damage anywhere along it’s’ length.
3. Disconnect handle wire from controller. Use test handle to diagnose if the fault is in the handle or the controller.
4. Replace controller, handle PCB or handle wire as necessary.
This electrical system protection (run on protection) is when the EBS type trolley has been manually pushed down a
slope. The protection prevents current generated by the motor being turned damaging the controller. Disconnecting
and reconnecting the battery should clear the fault. If the fault persists, replace the controller.
When a clock battery has been incorrectly fitted or is dead. Check the battery is correctly fitted and holds time.
Low Battery, fault icon will appear on the trolleys screen and the trolley will stop if the battery power (voltage) is too
low, charge battery. It can also appear on the screen if the battery is undercharged at the start of the round or the
voltage drops too low during the round – Below 9.5V+/-0.5V for Lead Acid or 11.00+/-0.5V for Lithium. Could indicate
trolley has been set up for lithium and is running on lead acid. Go into the set up Menu and change as required. See
Point 4 in ‘Other Faults’.
OCP
SHORTC
OTPL
OTPH
TX or RX
MOS
CLOCK
BATVOLTL
This fault icon should only appear on the trolleys screen after initial power up of the trolley not whilst the trolley has
been operating during a round of golf. BATVOLTH only indicates if the factory setting of the trolley is not correct to the
type of battery being used on the trolley- over 15.5V for Lead Acid or 17.5V for Lithium. Could indicate that the trolley is
set up for Lead acid and is running on Lithium. Go into the set up Menu and change as required.
BATVOLTH
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