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Prima DV1320P - Troubleshooting Guide; Picture and Sound Issues; Troubleshooting Notes

Prima DV1320P
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[] Troub_eshootin uide
° PEease check thetrouMeshooting guide belowfor possible solutions before
contacting our customerservice department.
BREAKDOWN PHENOMENON
POSSUBLE CAUSE
PUCTURE SOUND
The aerial direction and connection. Try to move the
antenna to receive better reception
Picture with snow
This is called"ghosting" and canbe minimized with
an outside aerial,and good qualitycable and
terminations. Alteringthe aerial directioncan also
Double or Triple Image minimize this effect.
Electrical interference can be caused bycars,
motorbikes etc, Fluorescentlamps and dirty
insulators on overhead power cables. Try to move
the TV tomove away fromsource of interference.
Picture Interference
[_) Volume Sound muted. Press "MUTE" button to restore
sound.
Normal
Ensure that thepower supply isconnected to
the TV setand turned on. Also ensurethat the
TVsetisnot in"ListenMode"orthatthe
brightness and contrastare not turned down.
No Picture
i
Adjust colour control
No colour
Adjust channel
Scramble
Colour Spot
/
\
Noise
/
\
Normal
/
\
Noise
/
\
No sound
\
No sound
/
\
Normal volume
/
\
Normal or Weak Volume
/
\
Normal volume
Co,our Purity isa fault thatcan be caesedby moving the
TV set, placingmagnets near theTV screen orturning
on/off house heldappliances such asvacuum cleaners
near the TV set. Turn the TV off with the main power
switch for 15minutes. When thepower is turnedon
again the TVset wifi automaticallydegauss the picture.
In severe casesleave the TVset turned offerer night.
Note:
1.The TV set must only be repaired by a qualified registered service person. Never attempt to
remove the back cover as TV set has dangerous voltages inside that may cause a fatality or fire.
2. The cabinet may produce the occasional "snapping sound" This is normal and caused by the
materials in the cabinet expanding with room temperature changes.
@

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