Problem and alarm code Possible cause and solution
The programme does not
start.
• Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or wait for the
end of the countdown.
• The appliance recharges the resin inside the water soften‐
er. The duration of the procedure is approximately 5 mi‐
nutes.
The appliance does not fill
with water.
• The lights related to the
programme buttons flash
1 time intermittently.
• An acoustic signal
sounds intermittently.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authori‐
ty.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not clogged.
• Make sure that the inlet hose has no kinks or bends.
The appliance does not
drain the water.
• The lights related to the
programme buttons flash
2 times intermittently.
• An acoustic signal
sounds intermittently.
• Make sure that the sink spigot is not clogged.
• Make sure that the interior filter system is not clogged.
• Make sure that the drain hose has no kinks or bends.
The anti-flood device is on.
• The lights related to the
programme buttons flash
3 times intermittently.
• An acoustic signal
sounds intermittently.
• Close the water tap.
• Make sure that the appliance is correctly installed.
• Make sure the baskets are loaded as instructed in the user
manual.
Malfunction of the water lev‐
el detection sensor.
• The lights related to the
programme buttons flash
4 times intermittently.
• An acoustic signal
sounds intermittently.
• Make sure that the filters are clean.
• Switch the appliance off and on.
Malfunction of the wash
pump or the drain pump.
• The lights related to the
programme buttons flash
5 times intermittently.
• An acoustic signal
sounds intermittently.
• Switch the appliance off and on.
Progress 21
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