TROUBLE SHOTTING GUIDE
Pre-Assembly
Q: What type of base should I use? A: You must lay a solid flat / level base. Failure to do so will result in your building fitting together
incorrectly. We highly recommend a properly laid and flat and level concrete or flag stone base (see Building a Base section of this instruction
document).
Q: I have glazing / xing kit missing. What should I do? A: Firstly check that all of your building’s parts are there by laying them
all out on the ground. Check between the panels / larger parts as the glazing comes banded together and is placed between the panels, along
with the fixing kit, for safer transportation. If they are still not found please visit our Support Centre - care@projecttimber.co.uk
Q: What tools do I require? A: Drill with 4.5, 3 and 2mm drill bit / Hammer / Spirit Level / Measuring Tape / Screwdriver (Phillips) / Stanley
Knife / Wood Saw / Step Ladder.
Q: Are my window & plain panels interchangeable? A: On apex buildings the window & plain panels are interchangeable where they
are the same size or make up the same size panel as the opposing wall with more than one part.
Q: Can I have my personnel door on the other side of my building? A: Yes.
During Assembly:
Q: How are the windows xed to the building? A: This process depends on the individual building. Please read the instructions to find
out which method your particular building uses.
Q: Which way do the joists run? A: This process depends on the individual building. Please read the instructions to find out which way the
joists run.
Q: My building seems a little imsy? A: Your building won’t reach full rigidity until fully assembled so do not panic.
Q: Construction seems tricky? A: Take your time and read the instructions thoroughly. These buildings should be constructed by two people.
If in doubt seek professional help.
Q: The felt seems a little tight? A: To reduce waste, to help protect the environment and reduce costs for our customers we only supply the
required amount of felt or roofing material.
Q: My building isn’t going together properly, it is twisted. A: It sounds like you are building on an uneven surface. You must build
on a flat / level base for your building to fit together correctly.
Post-Assembly:
Q: Why is there a gap around the doors? A: During the year the wood of your building will shrink and expand, which will create a gap
around you building’s doors. This is natural.
Q: My building is not water tight around the windows. A: These products have been designed as an affordable solution to
most popular light domestic uses and we do not state that they are water tight. Use silicon sealant around the windows to improve the water
resistant qualities of the building.
Q: My building has developed a leak A: Use silicon sealant to stop the leak and make sure that your building is not in a damp area and if
necessary move it and replace the damaged boards.
For Queries and Help please call Product Support:
01777 802300
When xing
WINDOW CLOAKING
STRIPS over two
glazing panes
make sure not to
pierce the glazing
beneath.
To reduce wood splitting
BLUNT ALL NAIL and PANEL
PIN POINTS by hitting them
with a hammer before
xing window parts.
In hard to reach areas when
glazing and tting CLOAKING STRIPS
try using a hammer and 6” inch
nail to x the nails and pins.
When xing WINDOW
BEADING get your nails or
pins xed in the beading
away from the glazing
before nal
positioning.
TIPS ON GLAZING YOUR BUILDING:
1
2
3
4
5
Use a piece of
CARDBOARD to protect
the glazing when
xing WINDOW
CLOAKING STRIPS,WINDOW
BEADING or WINDOW
CROSSES.
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