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• When turning at an intersection, the position displayed on the navigation may not be
consistent with the current position.
• When driving at high speed, route planning may take a relatively long time.
Possible causes
1. Faults occurring during operation or installation may be mistaken for physical equipment
faults.
2. If the equipment fails, please try the following suggestions.
Problems Possible causes
Red or green dots
on the screen
Because LCD is manufactured by using high-density
technology, 0.01% of the total pixels may have defects or
insufficient illumination
No sound or image
Has the vehicle switched to [ACC] or [On] mode?
Has the navigation system been turned off?
There is navigation
screen but no sound
Is the volume setting too low?
Is mute mode set
The corners of the
display screen are
dim after power-on
It is normal for the multimedia display screen to be slightly dim
after long-term use, which is not a fault. If the multimedia
display screen is deep dark, please contact Proton Service
Centre for help.
Only one speaker is
operative
Whether the volume adjuster or the sound balance controller is
set to only one side
External device is
inoperative
Has the external device been connected with a standard
connection cable
The last play mode
fails to be loaded
after power-on
If files from external file sources such as USB, ipod and
Bluetooth devices are played before power-off, such files may
not be loaded but the last play mode will be displayed after
power-on next time
If the relevant equipment is not connected properly, it will be
played in the operation mode with higher priority than the last
play mode
If the previous play mode cannot be loaded, it will be played in
the operation mode with higher priority
3. If the problem still cannot be solved, please contact Proton Service Centre.
Multimedia system(typeⅠ)