Qilive Q.6708 - Troubleshooting Common Problems

14
EN
8. TROUBLESHOOTING
Caution! Before shooting any trouble, disconnect the power supply. Only a qualied
electrician of competent person must do the trouble shooting that is not in this manual.
Important! There are some sounds during normal use (compressor, refrigerant
circulation).
Problem Possible Cause Solution
Appliance does not work
Mains plug is not plugged in
or is loose
Insert mains plug
Fuse has blown or is defective
Check fuse, replace if
necessary
Socket is defective
Mains malfunctions are to be
corrected by an electrician
Appliance freezes too much
Temperature is set too cold
or the appliance runs at MAX
setting
Turn the temperature
regulator to a warmer setting
temporarily
The food is not frozen enough
Temperature is not properly
adjusted
Please look in the initial
Temperature Setting section
Door was open for an
extended period
Open the door only as long as
necessary
A large quantity of warm food
was placed in the appliance
within the last 24 hours
Turn the temperature
regulator to a colder setting
temporarily
The appliance is near a heat
source
Please look in the installation
location section
Heavy build-up of frost on the
door seal
Door seal is not air-tight
Carefully warm the leaking
sections of the door seal
with a hair dryer (on a cold
setting). At the same time
shape the warmed door
seal by hand such that it sits
correctly
Unusual noises
Appliance is not level Re-adjust the feet
The appliance is touching the
wall or other objects
Move the appliance slightly
A component, e.g. a pipe, on
the rear of the appliance is
touching another part of the
appliance or the wall
If necessary, carefully bend
the component out of the way
If the malfunction shows again, contact the Service Center.
These data are necessary to help you quickly and correctly. Write the necessary data here, refer
to the rating plate.