What to do if my Quatrosense Environmental QEL Q-Controller reports 'Sensor Offline' or 'Relay Offline'?
- EevansjillAug 3, 2025
If your Q-Controller reports 'Sensor Offline' or 'Relay Offline', it could be due to several reasons: * Incorrect communication settings. * Faulty connection. * Remote device malfunction. * Improperly set end-of-line matching resistors. To resolve this, verify that the remote baud rate in the Q-Controller System Setting matches the baud rate in the Digital Sensor or M-Relay. Also, check the connection between the Q-Controller, Digital Sensor, and M-Relay, ensuring all devices are powered on and there are no shorts or opens in the wiring. Confirm the correct polarity for RS-485 connections (A-A and B-B). Examine remote devices and review the end-of-line resistor settings.