BES X installation manual System boot-up sequence
P/N: 400288005; Rev: L, 09/21 109
Camera Fail Check. If
there is a camera on
each lane, the
problem is with the
camera of the Left
lane
The T-Vision / Q-Vision board is not able to work with the
camera.
Usually the problem is in the wiring between the board and the
camera.
If the problem persists contact QubicaAMF authorized support.
Check Camera Lane
Right Fail
Master LCOM device
communication
failure
Manually restart the 4HD/5HD-HUB.
If the problem persists try to upload programs to the lanes.
In the case that the problem has not been solved please refer to
the “Solving problems on the LCOM line” procedure.
Master LCOM device
may not be properly
programmed
Wrong header on
master LCOM device
Bin file
Impossible to
communicate with F-
Box
The lane configuration requires an F-Box (enhanced pinsetter
interface), but it is impossible to communicate with it.
In the case that the F-Box is not present, check the Pinsetter
Parameters.
Old F-Box version
(Version 1.0)
The microprocessor in the F-Box has an old version loaded on it
and the lane cannot be configured to handle the strike signal.
T-Vision hardware not
compatible
Internal errors that must be reported to QubicaAMF.
Restart the 4HD/5HD-HUB to restart the program manually.
F-Box strike time not
valid
Check pinsetter and camera parameters on both the lanes of the
pair.
The Conqueror X
Server cannot detect
the presence of the
Hyper Server.
Check the power cable.
Check the connection between the Hyper Server unit and the
4HD/5HD-HUB.
Restart the affected pair of lanes by powering off and back on
the HyperServer and the 5HD-HUB units.
If the problem persists, please contact QubicaAMF Technical
Support.
The firmware of the
Hyper Server unit is
corrupted.
Check if the folder “C:/QDesk/Score/Hyper/bin/” is present and
NOT empty on the Conqueror X server. If so, reinitialize the
affected pair of lanes.
If the problem persists, please contact QubicaAMF Technical
Support.
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