STORAGE
QuietOn earbuds should be stored in charging case. Please refer to the storage temperature ranges
listed in the “Temperature ranges” section. Batteries are fully charged at the factory, they will
self-discharge gradually like all batteries and might need recharging before use. Please note that the
battery may malfunction if not used or charged for an extended period. To keep batteries in good
condition while in storage, recharge the earbuds at least every 50 days.
CLEANING AND MAINTENANCE
It is important to clean the device to maintain its functionality. To maintain the performance of your
QuietOns, ensure also that your ears are clean before using the earbuds since earwax may affect
earbuds’ performance.
The body of the earbud can be cleaned with a dry cloth. Do not wash the device with water, solvents,
toxic chemicals, detergents or any liquid as that may damage the device.
The foam tips are wiped with a soft damp cloth or dry tissue. Do not use solvents, chemicals or
detergents or soak the foam tips with water as that may damage the foam tips or the earbud.
The interior of the charging case should be kept free from dust and debris. When cleaning the interior,
use dry cotton sticks. When cleaning the exterior, use dry or damp cloth. Be careful with USB port. Be
careful with charging contacts, do not bend those as the device will not charge if they are bent or
damaged.
TEMPERATURE RANGES
Operating temperature range for the earpiece: -4°F to 122°F (-20°C to 50°C). Storage temperature
range (complete kit): -4°F to 122°F (-20°C to 50°C).
Charging temperature range: 32°F to 113°F (0°C to 45°C).
WARNINGS
Note that the device is not a hearing protector and not designed for situations that require hearing
protecting. The earbuds do not remove noise completely, so even when wearing the earbuds be careful
to avoid loud noises that could damage your hearing
For long periods of storage, keep the battery between -4°F (-20°C) and 122°F (50°C). Using or storing
the product outside of the recommended temperature ranges may damage the products, reduce the
battery’s capacity, or reduce the battery’s lifespan. The product may not work temporarily if used
outside the optimal temperature range (either too hot or too cold). Storing the product in very hot areas
such as inside a car in the summertime may result in damage to the device or cause the battery to
explode.
If there is any drainage from your ear or you have an ear infection, do not use the device before having
consulted your physician. Failure to do so may result in hearing loss or injury. Do not use device with
wet ears to avoid device to break or eartips to swell.
The sound attenuation caused by the device can create a risk in situations where it is important to hear
environmental sounds and warning alarms, for example, road traffic or warning sirens on a construction
site. Note that alarm sounds will sound different when wearing the earplugs.
Local laws may restrict the use of QuietOn in traffic. Always obey local laws.
Do not use the earbuds if they produce excessively loud sound since the device may be broken and
should be returned to the seller.
The device contains small parts that may present a choking hazard to small children and animals. The
device is not suitable for small children.
The device contains magnets, which may affect magnetic stripe cards, pacemakers or similar devices.
The device is not waterproof. Do not wet the unit. This may create a short circuit, which can cause a
risk of fire and may damage the device. The charging case and earbuds are not waterproof or IP rated.
Do not expose the device to high temperatures. Do not use the device in case of mechanical breakage
of the device. This may create a short circuit, which can cause a risk of fire and damage the device. Use
and store the device carefully. Use only an approved USB charger or computer to charge: connected via
USB type-A to USB-C cable or USB-C to USB-C cable. The charger should be compatible with the
applicable safety standards: CE or UL / CSA / IEC / EN 62368. Do not leave the device on charge for
long periods of time. The charging case shall be supplied by adapter providing 5V and 0.2 – 3A.
CAUTIONS
Only use compatible QuietOn eartips. Do not insert the earbud directly into the ear without a correctly
attached eartip. When used according to the User Instructions, this device helps reduce exposure to
noise, such as noise from vehicles and aircraft. If your hearing seems dulled or you hear a ringing or
buzzing during or after any noise exposure, your hearing may be at risk and you should move away
from such noise to protect your ears.
Battery performance will reduce over time. Notice that if the battery is empty, device’s performance will
be affected and active noise cancelling and hearing modes are not functioning. The attenuation is then
at passive level. The performance of active noise cancelling earbuds may be adversely affected if
sustained oscillation (whistling or instability) is perceived. If refitting the earbuds does not overcome
this, you should contact us.
NO MODIFICATIONS
Modifications to this device shall not be made without the written consent of QuietOn. Unauthorized
modifications may void the warranty.
DISPOSAL
QuietOn active noise cancelling earbuds have a non-replaceable rechargeable lithium-ion battery.
Earbuds and batteries are required to be recycled by local, state/province, and national laws. To
properly recycle/dispose of the battery, always follow local solid waste disposal regulations. Never
expose the batteries to fire or excessive heat.
LIMITED WARRANTY
This warranty shall apply extended only to the original end-use purchaser or the person receiving the
product as a gift and shall not be extended to any other person or transferee.
Unless a different warranty period is stated in the owner's guide provided with your QuietOn product,
for a period of 2 years (in EU) or 1 year (other countries) from the date of retail purchase by the original
end-use purchaser, QuietOn warrants that this product, when delivered to you in new condition, in
original packaging, from a QuietOn authorized reseller and used in normal conditions, is free from any
defects in manufacturing, materials and workmanship. The eartips are consumables and not under
warranty.
This warranty does not cover defects resulting from improper or unreasonable use or maintenance;
normal wear and tear; failure to follow operating instructions; accident; excess moisture; insects;
lightning; power surges; connections to improper voltage supply; unauthorized alteration or
modification of original condition; damages caused by inadequate packing or shipping procedures; loss
of, damage to or corruption of stored data; damages caused by use with non-QuietOn products;
product that requires modification or adaptation to enable it to operate in any country other than the
country for which it was designed, manufactured, approved and/or authorized, or unauthorized
opening of the cover or repair of products; and products purchased from unauthorized dealers.
During the warranty period, we will, at our sole option, as sole remedy repair or replace (using new or
refurbished replacement parts) any defective parts within a reasonable period of time and free of
charge.
We do not pay shipping, insurance or transportation charges from you to us, or any import fees, duties
and taxes.
To obtain Limited Warranty Service you must return the product, with proof of purchase from an
authorized QuietOn dealer, using the following procedures:
Contact the QuietOn organization in your country/region (visit www.QuietOn.com for QuietOn contact
information in your country/region) for specific return and shipping instructions; Label and ship the
product, freight prepaid, to the address provided by the QuietOn organization in your country. The
product must be properly packed for shipping. All the parts included in the original sales package must
be included. Place any necessary return authorization number prominently on the outside of the carton.
Cartons not bearing a return authorization will not be accepted.
LIABILITY
THE PROVISIONS OF THIS LIMITED WARRANTY ARE IN LIEU OF ANY OTHER WARRANTY,
WHETHER EXPRESSED OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR THE PROVISIONS OF THIS LIMITED WARRANTY ARE IN LIEU OF ANY
OTHER WARRANTY, WHETHER EXPRESSED OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. QUIETON
CORPORATION’S MAXIMUM LIABILITY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID
BY YOU FOR THE PRODUCT. TO THE EXTENT NOT PROHIBITED BY MANDATORY LAW, IN NO
EVENT SHALL QUIETON BE LIABLE FOR LOSS OF, DAMAGE TO OR CORRUPTION OF STORED
DATA, OR FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES HOWSOEVER
CAUSED INCLUDING WITHOUT LIMITATION THE REPLACEMENT OF EQUIPMENT AND PROPERTY,
AND ANY COSTS OF RECOVERING.
This limited warranty gives you specific legal rights, and you also may have other rights that vary from
state to state or country to country. This warranty does not limit any mandatory consumer rights which
you have under applicable consumer law; instead it grants you additional rights.
Some places do not allow limitations on implied warranties or the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you.
The district court in Helsinki, Finland shall have non-exclusive jurisdiction to deal with any controversy
or claim arising out of or relating to your use of any QuietOn products and they shall be resolved by the
district court in Helsinki, Finland.
FURTHER INFORMATION
Further information should be sought from company website www.quieton.com or
QuietOn Ltd/ Support, Hakamaantie 18, 90440 Kempele, Finland.
This product conforms to all applicable EU directive requirements.
The complete Declaration of Conformity can be found at www.quieton.com/declarations.
This device complies with UL/CSA/IEC/EN 62368.
Accessories are available from QuietOn web shop.
Navigate to www.quieton.com for additional ordering information.
IMPORTANT INFORMATION
PLEASE READ
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