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Rac Black Box - User Manual

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Your RAC Black Box telematics device
Self-fit guide
M008559V4

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Summary

RAC Black Box Installation Guide

Turn Ignition Off

Safely power down the vehicle before starting the installation process.

Locate 12 V Socket

Identify the vehicle's 12V power outlet, typically in the console area.

Connect the Device

Plug the telematics device into the 12V socket and verify the connection light.

Installation Confirmation

Await email confirmation of successful data reception, which may take up to 24 hours.

Regulatory Compliance

UK Declaration of Conformity

Statement confirming compliance with UK radio equipment regulations.

EU Declaration of Conformity

Statement confirming compliance with EU directives for radio equipment.

Support and Troubleshooting

Handling Installation Issues

Steps to take if the device does not connect or function as expected.

Contacting RAC Support

Information on how to reach RAC for assistance and inquiries.

Overview

The RAC Black Box telematics device, manufactured by Trakm8 Ltd, is a self-fit telematics unit designed to be easily installed by the user in a 12V vehicle socket. Its primary function is to collect and transmit driving data, which is then used by RAC Insurance. The device is a 'Connect 200' model, and its compliance with relevant statutory and EU directives (2014/53/EU and 2011/65/EU) is declared by Trakm8 Ltd.

Function Description:

The RAC Black Box telematics device serves as a data logger and transmitter for vehicle telematics. Once plugged into the car's 12V socket, it begins to collect driving data. This data is then transmitted to RAC Insurance, likely for purposes such as assessing driving behavior, calculating insurance premiums, or providing feedback to the driver via the RAC Black Box App. The device is designed for continuous operation, drawing minimal power from the vehicle's electrical system. A key indicator of its operational status is a ring light that illuminates on top of the device once it's securely connected and receiving power. The successful installation and data transmission are confirmed via an email sent to the user, and data typically appears in the RAC Black Box App within 24 hours.

Important Technical Specifications:

  • Model: Connect 200
  • Power Supply: Designed for 6-16V range, specifically for 12V vehicles.
  • Current Consumption (Average): Approximately 30mA @ 12VDC (typical) during operation.
  • Current Consumption (Sleep): Less than 1mA @ 12VDC (typical), indicating very low power draw when the vehicle is off or the device is in a low-power state.
  • Fusing: Internally fused (non-serviceable), meaning the fuse cannot be replaced by the user.
  • Radio Information:
    • GSM 900: Operates within the 880MHz – 960MHz range with a power output of 33 dBm.
    • GSM 1800: Operates within the 1710MHz – 1880MHz range with a power output of 30 dBm.
    • GPS: Utilizes the 1575.42MHz frequency for Global Positioning System functionality, essential for tracking location and speed.
  • Compliance: Declared compliant with UK statutory requirements and EU directives 2014/53/EU (Radio Equipment Directive) and 2011/65/EU (Restriction of Hazardous Substances Directive). Full declarations of conformity are available online at trakm8.com/docs/uk/c200 and trakm8.com/docs/eu/c200.

Usage Features:

  • Self-Fit Design: The device is specifically designed for easy, user-led installation, eliminating the need for professional fitting.
  • Simple Installation Process: The fitting involves three main steps:
    1. Ensuring the ignition is off.
    2. Locating the car's 12V socket (often in the front console area; car's handbook can assist).
    3. Plugging the device into the 12V socket, blue tip first, and pressing firmly until secure.
  • Visual Confirmation of Connection: A ring light on top of the device illuminates to confirm a successful connection and power supply. If the light doesn't appear, users are advised to turn the ignition on for a couple of minutes to ensure the socket has power.
  • Data Transmission Confirmation: Users receive an email confirming successful installation and data reception, typically within 24 hours of installation.
  • RAC Black Box App Integration: Collected data is accessible via the RAC Black Box App, allowing users to monitor their driving data.
  • Support: Customer support is available via email (rac@freedomconnect.co.uk) or phone (0330 808 4353) during Monday to Friday, 9 am to 5 pm, for any installation or operational issues.

Maintenance Features:

  • Low Maintenance: The device is designed to be largely maintenance-free once installed.
  • Internally Fused: The internal fuse is non-serviceable, meaning there are no user-replaceable parts within the device itself. This simplifies maintenance by removing the need for fuse checks or replacements by the user.
  • Robust Design: Given its intended use in a vehicle, the device is likely built to withstand typical automotive environments, though specific environmental ratings are not detailed.
  • No User-Serviceable Parts: Beyond the initial plug-and-play installation, users are not expected to perform any maintenance or repairs on the device. Any issues requiring attention beyond basic troubleshooting would likely necessitate contacting customer support for potential replacement or advanced diagnostics.

Rac Black Box Specifications

General IconGeneral
BrandRac
ModelBlack Box
CategoryAutomobile Accessories
LanguageEnglish