ASSIST AND SOS SYSTEM —
IF EQUIPPED
If equipped, the overhead console may contain
an ASSIST and an SOS button. Depending on the
vehicles trim level, the overhead console may
vary.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full responsibil-
ity and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is
safe to do so. Failure to do so may result in an
accident involving serious injury or death.
NOTE:
•
Your vehicle may be transmitting data as
authorized by the subscriber
Page7.
•
The SOS and ASSIST buttons will only function
if you are connected to an operable 4G (data)
network, which comes as a built-in feature.
Other services will only be operable if your
Ram Connect service is active and you are
connected to an operable 4G (data) network.
ASSIST Call
The ASSIST button is used to automatically con-
nect you to any one of the following support
centers:
•
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button to
connect to someone who can help. Roadside
Assistance will know what vehicle you’re driv-
ing and its location. Additional fees may apply
for roadside assistance.
•
Ram Connect Customer Care – In-vehicle sup-
port for Ram Connect (if equipped).
•
Vehicle Customer Care – Total support for all
other vehicle issues.
•
Ram Connect Customer Care (if equipped) –
Total support for Radio, Phone and NAV issues.
SOS Call
1. Push the SOS Call button on the overhead
console.
NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the
SOS Call system initiates a call to an SOS
operator. To cancel the SOS Call connection,
push the SOS Call button on the overhead
console or press the cancellation button on
the Device Screen. Termination of the SOS
Call will turn off the green LED light on the
overhead console.
2. The LED light located within the ASSIST and
SOS buttons on the overhead console will turn
green once a connection to an SOS operator
has been made.
3. Once a connection between the vehicle and
an SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to an SOS operator:
○ Indication that the occupant placed an SOS
Call.
○ The vehicle brand.
○ The last known GPS coordinates of the
vehicle.
4. You should be able to speak with the SOS
operator through the vehicle audio system to
determine if additional help is needed.
Assist And SOS Buttons
EMERGENCY 45
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