Chapter 3: Using the Web Interface
Full Disaster Recovery
If the firmware upgrade fails, causing the BCM2 device to stop working,
you can recover it by using a special utility rather than returning the
device to Raritan.
Contact Raritan Technical Support for the recovery utility, which works in
Windows XP/Vista/7/10 and Linux. In addition, an appropriate BCM2
firmware file is required in the recovery procedure.
Note: All BCM2 PDUs, except for iX7
™
PDUs, can be recovered via either a
USB or serial RS-232 connection. For iX7
™
, disaster recovery can be
performed via the USB connection only.
Viewing Firmware Update History
The firmware upgrade history is permanently stored on the BCM2. It
remains available even though you perform a device reboot or any
firmware update.
To view the firmware update history:
1. Choose Maintenance > Firmware History.
Each firmware update event consists of:
Update date and time
Previous firmware version
Update firmware version
Update result
2. If wanted, you can resort the list by clicking the desired column
header. See Sorting a List.
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