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What’s Wrong? Indicator Status Potential Problem Try This
Machine will not
turn on or brew.
No lights
The power supply
is interrupted.
Make sure machine is correctly
plugged into a working outlet.
All three lights are
blinking slowly.
The carafe is not in place, or
not centered on base.
Place the carafe in the
machine under the
shower head.
There is not enough water
in the tank.
Add at least 15oz/450g of cold
water to the tank.
Coee brewing time
takes longer than
7 minutes.
Normal
There may be mineral
(scale) build-up in the
machine that is preventing
normal operation.
Descale your machine and
carafe with the Ratio Machine
Wash (see section 05
for details).
Water dripping out of
shower head slowly.
Glass tube, tank, and
carafe are cloudy.
04 TROUBLESHOOTING
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