11.1 Raymarine customer support
Raymarine provides a comprehensive customer support service.
You can contact customer support through the Raymarine website,
telephone and email. If you are unable to resolve a problem, please
use any of these facilities to obtain additional help.
Web support
Please visit the customer support area of our website at:
www.raymarine.com
This contains Frequently Asked Questions, servicing information,
e-mail access to the Raymarine Technical Support Department and
details of worldwide Raymarine agents.
Telephone and email support
In the USA:
• Tel: +1 603 324 7900
• Toll Free: +1 800 539 5539
• Email:
support@raymarine.com
In the UK, Europe, the Middle East, or Far East:
• Tel: +44 (0)13 2924 6777
• Email:
ukproduct.support@raymarine.com
Product information
If you need to request service, please have the following information
to hand:
• Product name.
• Product identity.
• Serial number.
• Software application version.
You can obtain this product information using the menus within your
product.
Checking software version and instrument
status
During normal operation:
1. Simultaneously press and hold the Down and Action buttons for
4 seconds to display the software version.
2. Press the Action button to display the instrument status.
Note: The i40 Bidata requires an extra Action button push to
switch from depth instrument status and speed instrument status.
3. Use the Up and Down buttons to change the instrument status
between Master and Repeater.
4. To save your settings and return to normal operation from any
page, simultaneously press and hold the Down and Action
buttons for 2 seconds.
60 i40
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