13
TROUBLESHOOTING GUIDE
Display
Error
Possible Cause Solution Note
E1 Bad connection between motor
and controller.
Check connectors between the
motor and controller.
The motor may be the issue but this is
highly unlikely.
E2 Throttle Failure. Check connections between the throttle
and controller.
If connections are correct then throttle
needs to be replaced.
E3 Motor issue. Cycle the throttle or turn the unit OFF,
then ON.
It may be necessary to wait for the
motor to cool down.
E4 Controller issue. Replace controller.
E6 Controller issue. Check connections between the display
and controller.
If connections are correct, the controller
needs to be replaced.
E7 Battery issue. Battery needs to be replaced.
E8 Motor or controller issue. Check connections between motor
and controller.
If connections are correct then controller
needs to be replaced.
E9 Brake issue. Check connections between the brake
and controller.
If connections are correct then brake
lever needs to be replaced.
In the unlikely event of a problem, the controller can provide diagnostic information according to the codes listed below.
*Product(s) should be turned OFF and fully charged prior to doing any Troubleshooting.
NOTE: All shooting steps should be performed by an adult only.
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