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Warranty and After-sales Service
Warranty certificate
Be sure to fill in the date of purchase, store name and other
requested information, and keep the warranty certificate after
you have read it.
Warranty period
The warranty period is 1 year from the date of purchase.
* If there are any problems during use, please consult with the local
agent where you bought the product, or the customer service center
at MTG Co., Ltd.
Minimum retention period for service functional parts
The minimum retention period for service functional parts for
this product is 5 years from the discontinuation of manufacture.
“Service functional parts” means parts that are required to
maintain the functionality of this product.
When requesting repairs
● Within warranty period
Repairs will be provided free of charge during the 1 year
warranty period in accordance with what is stated on the
warranty certificate.
To request a repair, present the warranty certificate at the
local agent customer service station or importer.
● After the 1 year warranty has ended.
For repairs after the end of the warranty period, consult the
local agent customer service station or importer. Repairs will
be provided for a fee.
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