Remington RM4000 - TROUBLESHOOTING; Troubleshooting Battery, Motor, and Cutting Head Issues

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Device protection systems have engaged
Remove the battery, allow it to cool for 30 seconds, then reinstall
the battery
The cutting head is dirty or bound with grass
Stop the motor, remove the battery and clean the cutting head. If
necessary, open the cutting head and clean inside.
The cutting head is out of line
Stop the motor, remove the battery and refill the cutting head with
new line
The line is twisted or bound up
Stop the motor, remove the battery, remove the line, then refill the
cutting head with line
Not enough line is extended
Stop the motor, remove the battery and allow the unit to cool. Push
the bump knob and pull the line until 4 inches (102 mm) is outside of
the cutting head.
There is oil, cleaner or lubricant in the cutting head
Stop the motor, remove the battery and allow the unit to cool. Clean
and thoroughly dry the cutting head.
The battery charger is not plugged in Plug the battery charger into a 120V 60hz AC source
The battery is not fully inserted into the battery charger
Remove and then reinsert the battery into the battery charger
completely
T
he battery and/or charger are too hot or too cold
Make sure the battery and charger are in an environment between
3
2° and 104° F (0° and 40° C). Allow time for the battery and/or
charger to warm up or cool down.
The battery and/or battery charger are no longer functional Refer to the Warranty section for replacement information
TROUBLESHOOTING
The battery lacks sufficient charge Charge the battery completely
The battery is not installed correctly Remove and reinstall the battery
The trigger lockout was not engaged Press and hold the trigger lockout before squeezing the trigger
PROBLEM SOLUTION
The battery is not fully charged Charge the battery completely
The battery and/or battery charger are no longer functional Refer to the Warranty section for replacement information
If further assistance is required, contact an authorized service center.
THE CUTTING HEAD WILL NOT ADVANCE LINE
THE CUTTING LINE ADVANCES UNCONTROLLABLY
THE BATTERY WILL NOT CHARGE
THE BATTERY DIES QUICKLY
THE MOTOR WILL NOT RUN
THE MOTOR STOPS WHILE IN USE, BUT THE BATTERY STILL HAS SUFFICIENT CHARGE