Error Messages
On occasion the leva App will display a pop-up
alert with an error message. The error messages
contain information on how to troubleshoot as
well as a support phone number to contact. The
Error messages are included here.
Your Phone Cannot Connect to leva Case
“Your phone lost connection to your case
Bring the case closer and try again. leva, the
case, and the phone must all be within arm’s
length.”
Your Case Cannot Connect to leva
"Your case cannot connect to leva
Bring the case closer and try again. leva, the
case, and the phone must all be within arm’s
length.”
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