COMMISSIONING
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DIAGNOSTIC FEATURES OF THE HEAT PUMP CONTROLLER
An operating mode monitor is located on the front of the heat pump module and houses a green and a red
LED.
The green LED, marked “NORMAL”, indicates the current operating mode (with the red LED off) of the heat
pump water heater and the red LED, marked “ATTENTION”, may indicate a potential fault mode.
The green LED will emit either a solid glow or a series of flashes,
with a 2 second interval between each series. The green LED
may also emit a series of flashes in conjunction with the red LED
to indicate a particular fault condition with the system.
The red LED will emit either a solid glow or a series of flashes,
with a 2 second interval between each series. A series of flashes
indicates there may be a particular fault condition with the
system. A solid glow or 3 flashes (with the green LED off), or
1 flash (with a solid green LED) does not necessarily mean there
is a fault with the system.
The modes are:
Standby mode – water is hot
Call for heating received – system checks performed
Note: Note: if call for heating received, unit may wait and continue flashing until five
minutes has elapsed after its last operation and until the compressor has cooled
Circulator commences circulation
Heat pump operation – compressor and fan running
No power at the water heater or to the heat pump or a possible fault condition
Refer to notes overleaf before calling for service
Ambient temperature < 0°C Heating unit on
Storage tank thermistor fault condition Heating unit on
Heat exchanger (heat pump) water outlet > 80°C Heating unit on
Evaporator < -3°C Heating unit on
Refrigeration system fault 1 Heating unit on
Refrigeration system fault 2 Heating unit on
Water flow fault Heating unit on
Compressor over temperature condition (> 110°C) Heating unit on
Heating stopped due to insufficient flow rate Heating unit off
Heat exchanger (heat pump) water outlet thermistor fault condition Heating unit on
Heat exchanger (heat pump) water inlet thermistor fault condition Heating unit on
Evaporator thermistor fault condition Heating unit on
Compressor thermistor fault condition Heating unit on
Ambient temperature thermistor fault condition Heating unit on