Rheem Raypak Raymote - Unit Status and Error Resolution

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If you are experiencing connectivity issues with your unit and Raymote, check the following items:
Problem Solution
Boiler Status is "O󰀪ine". See Figure 89.
Check if your boiler touchscreen is powered on. Turn on the unit.
Check if Wi-Fi signal is available. If not, enable Wi-Fi signal and make sure the unit
is within Wi-Fi signal range.
Problem Solution
Wi-Fi State displays Error.
See Figure 90.
Make sure that Wi-Fi signal reception is available near the unit. A Wi-Fi extender can
be added to improve the signal.
Check if Wi-Fi signal name (SSID) matches with the SSID displayed on the
touchscreen. If the SSID was changed, update this information. Reset Raymote
credentials by pressing the “Reset” button on the Wi-Fi page. Perform the
Provisioning steps. See Section 5.
Check if Wi-Fi password was changed recently. If password was changed, update
this information. Reset Raymote credentials by pressing the “Reset” button in the
Wi-Fi page. Perform the provisioning steps. See Section 5.
WiFi State...........................................
WiFi RSSI...........................................
Module SW Rev...................................
WiFi SSID...........................................
WiFi IP................................................
WiFi MAC...........................................
HOTSPOT...........................................
Error
_
1.0.0
AA:BB:CC:DD:EE:FF
Hydronic-XYZ
WiFi
_
Reset
Figure 89. Web Dashboard - Device Info
Figure 90. Wi-Fi State - Error