23
SAVE A SERVICE CALL
Check the items below before making a service call. You will be charged for
attending to any condition or fault that is not related to manufacture or failure of
a part.
NOT ENOUGH HOT WATER (OR NO HOT WATER)
• Are you using more hot water than you think?
Is one outlet (especially the shower) using
more hot water than you think?
Very often it is not realised the amount of
hot water used, particularly when
showering. Carefully review the family’s hot
water usage.
Have a plumber fit a flow control valve to
each shower outlet to reduce water usage.
• Pilot flame alight?
Check the pilot flame is burning by
removing the access cover and looking at
the pilot indicator attached to the gas
control. If the pilot indicator needle is in the
red zone, relight the pilot flame according to
the lighting instructions.
Refer to “Lighting the Water Heater” on
page 42.
• Relief valve running
Is the relief valve discharging too much water?
Refer to “Temperature Pressure Relief Valve or Expansion Control Valve
Running” on page 24.
• Thermostat setting
Ensure the thermostat setting is appropriate. You may choose to adjust the
thermostat upwards to gain additional hot water capacity.
Warning: Hotter water increases the risk of scald injury.
• Water heater size
Do you have the correct size water heater for your requirements?
The sizing guide in the Rheem sales literature and on the Rheem website
(www.rheem.com.au) suggests average sizes that may be needed.
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