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Ricoh A-P4 - Page 165

Ricoh A-P4
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For more details about this SC code error, execute SP5990 to print an SMC report so you can read
the error code. The error code is not displayed on the operation panel.
822 B Self-diagnostic error 3: HDD
3003
The check that is done when the HDD is in-
stalled revealed the following:
HDD device busy for over 31 sec.
After a diagnostic command is set for the
HDD, but the device remains busy for over 6
sec.
HDD defective
HDD harness disconnect-
ed, defective
Controller board defective
3004
No response to the self-diagnostic command
from the ASIC to the HDDs
HDD defective
823 B
Self-diagnostic Error: NIC
Network interface board defective
(replace the controller board)
Controller board defective
The network interface board returned an error
during the self-diagnostic test.
824 D
Self-diagnostic error 4: NVRAM
One or more of the following conditions exist:
NVRAM not present.
NVRAM damaged
NVRAM socket damaged
NVRAM defective
Controller board defective
NVRAM backup battery exhausted
NVRAM socket damaged
Note: In every case, the controller board
must be replaced.
826 D
Self-diagnostic Error: NVRAM/Optional
NVRAM
Make sure NVRAM is seated correct-
ly in its socket
Replace the NVRAM on the controller
board
The NVRAM or optional NVRAM returned an
error during the self-diagnostic test.
827 D
Self-diagnostic Error: RAM
Update controller firmware again
Replace RAM DIMM
The resident RAM returned a verify error dur-
ing the self-diagnostic test.
4. Troubleshooting
164
4

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