PRINTING QUALITY PROBLEMS
B273 4-24 SM
4.5.9 GHOST 1
Description: Image “Ghosting” appears on the output prints at
75.5 mm intervals.
Cause Solution
1. Bad contacts caused by toner particles
between the high voltage terminal in the
main body, and the electrode of the toner
cartridge.
2. Bad contacts caused by toner particles
between the high-voltage terminal in the
main body, and the in the HVPS board.
3. The toner cartridge has reached end of
life.
4. Transfer roller has reached end of life.
5. Ambient temperature is below 10 C.
6. Damaged cleaning blade in the toner
cartridge.
1. Clean all HV contacts. Replace the HVPS
if the problem persists.
2. Clean all HV contacts. Replace the HVPS
if the problem persists.
3. Replace the toner cartridge.
4. Replace the transfer roller.
5. Turn the machine off. Wait 30 minutes
and turn the machine on again. Attempt to
print.
6. Replace the toner cartridge.
4.5.10 GHOST 2
Description: Image “Ghosting” appears on the output prints at 75
mm intervals.
Cause Solution
Higher voltage required when printing on card
stock, thick paper, or OHP sheets.
Set the machine to print for these media
types, via the printer driver or application
software.
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
B273T922.WMF
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
B273T923.WMF