ERROR CODES
B465 4-6 SM
Code Meaning Suggested Cause/Action
0-86 The line was disconnected
because the other terminal
requested a data rate using
MPh that was not available
in the currently selected
symbol rate.
• The other terminal was incompatible.
• Ask the other party to contact the manufacturer.
0-87 The control channel started
after an unsuccessful
primary channel.
• The receiving terminal restarted the control
channel because data reception in the primary
channel was not successful.
• This does not result in an error communication.
0-88
The line was disconnected
because PPR was
transmitted/received 9
(default) times within the
same ECM frame.
• Try using a lower data rate at the start.
• Try adjusting the cable equalizer setting.
1-00 Document jam
• Incorrectly inserted document or unsuitable
document type.
Check the ADF drive components and sensors.
1-01
Document length exceeded
the maximum
• Try changing the maximum acceptable document
length.
• Divide the document into smaller pieces.
• Check the ADF drive components and sensors.
Cross reference
Max. document length - Scanner switch 00, bits 2
and 3
1-02 Shading error (Interval of
original documents is too
short)
• Check the ADF drive components and sensors.
1-08
Shading error (No Xenon
lamp turns on)
• Check the xenon lamp connection
• Replace the xenon lamp or FCU
1-10 Paper at the scan line when
the power was turned on.
• Remove the paper.
• Check the scan line sensor.
1-17 Document jam in the feed-
out area
• Clear any debris from the sensor actuator.
• Check the ADF drive components and sensors.
1-20 Paper did not reach the
fusing exit at the end of
printing
1-21
Paper present at the fusing
exit after printing
• Remove the paper.
• Check the printer drive components and sensors.
1-30 Paper ran out during printing
1-34 Paper ran out after printing
• Add paper in the cassette.
1-35 Paper lift mechanism error
at the 1
st
optional paper tray
• Check the printer drive components and sensors
of optional paper tray.
1-71
The cover was opened or
the cassette was pulled out
during printing
• Close the cover or put back the cassette.
2-10 The modem cannot enter tx
mode
• Replace the FCU.
2-11 Only one V.21 connection
flag was received
• Replace the FCU.