SERVICE CALL CONDITIONS
B044/B045/B046 4-2 SM
4.1.2 SC CODE DESCRIPTIONS
No. Definition
SC
Code
Error
Code
Level
Symptom Possible Cause
Exposure Lamp Error101 1-04 B
Insufficient white level detected
when scanning the white plate.
• Exposure lamp defective
• SBU harness defective
• Bad connection
• Defect in optics system (dirty
scanner mirror, mirror out of
position, etc.)
• Lamp stabilizer board (or
connector) defective
• Incorrect start position or length for
white plate scanning (☛ SP4-015)
• Scanner HP sensor out of position
Scanner home position error 1120 9-93 B
Scanner home position sensor
did not detect OFF condition
during initialization or copying.
• Forgot to remove one or more of
the scanner stoppers
• Scanner motor defective
• Scanner HP sensor (or connector)
defective
• FCU defective
• Scanner belt loose or detached
Scanner home position error 2121 9-92 B
Scanner home position sensor
did not detect ON condition
during initialization or copying.
• Forgot to remove one or more of
the scanner stoppers
• Scanner motor defective
• Scanner HP sensor (or connector)
defective
• FCU defective
• Scanner belt loose or detached
Scanner home position error 3122 9-91 B
Scanner home position sensor
did not detect OFF condition
during book or ADF scan
operation.
• Forgot to remove one or more of
the scanner stoppers
• Scanner motor defective
• Scanner HP sensor (or connector)
defective
• FCU defective
• Scanner belt loose or detached
Scanner home position error 4123 9-90 B
Scanner home position sensor
did not detect ON condition
during book or ADF scan
operation.
• Forgot to remove one or more of
the scanner stoppers
• Scanner motor defective
• Scanner HP sensor (or connector)
defective
• FCU defective
• Scanner belt loose or detached
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