ERROR CODES 9 March 2004
2-6
Code Meaning Suggested Cause/Action
2-51 The machine resets itself
because of a fatal
communication error
• If this is frequent, update the ROM, or replace the
FCU.
4-01 Line current was cut
• Check the line connector.
• Check for line problems.
• Replace the FCU.
4-10 Communication failed
because of an ID Code
mismatch (Closed Network)
or Tel. No./CSI mismatch
(Protection against Wrong
Connections)
• Get the ID Codes the same and/or the CSIs
programmed correctly, then resend.
• The machine at the other end may be defective.
5-00 Data construction not
possible
5-10 DCR timer expired
• Replace the FCU.
5-20 Storage impossible because
of a lack of memory
5-21 Memory overflow
• Temporary memory shortage.
• Test the SAF memory.
• Replace the FCU or optional EXMEM board
5-23 Print data error when
printing a substitute rx or
confidential rx message
• Test the SAF memory.
• Ask the other end to resend the message.
• Replace the FCU.
5-25 SAF file access error
• Replace the FCU.
6-00 G3 ECM - T1 time out
during reception of facsimile
data
6-01 G3 ECM - no V.21 signal
was received
6-02 G3 ECM - EOR was
received
•
Try adjusting the rx cable equalizer.
•
Replace the FCU.
6-04 G3 ECM - RTC not detected
•
Check the line connection.
•
Check connections from the NCU to the FCU.
•
Check for a bad line or defective remote terminal.
•
Replace the FCU.
6-05 G3 ECM - facsimile data
frame not received within 18
s of CFR, but there was no
line fail
•
Check the line connection.
•
Check for a bad line or defective remote terminal.
•
Replace the FCU.
•
Try adjusting the rx cable equalizer
Cross reference
•
Rx cable equalizer - G3 Switch 07 (PSTN)
6-06 G3 ECM - coding/decoding
error
• Defective FCU.
• The other terminal may be defective.
6-08 G3 ECM - PIP/PIN received
in reply to PPS.NULL
• The other end pressed Stop during
communication.
• The other terminal may be defective.
6-09 G3 ECM - ERR received
•
Check for a noisy line.
• Adjust the tx levels of the communicating
machines.
• See code 6-05.
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