Ricoh B089 - Page 420

SERVICE CALL CONDITIONS
B089/B093 7-12 SM
Code No. Symptom Possible Cause
IEEE 1394 I/F Abnormal 851 D
IEEE1394 interface error.
• IEEE1384 interface board defective
• Controller board defective
Wireless LAN card error 1 853 D
At startup the wireless LAN board could
be accessed, but the wireless LAN card
(IEEE 802.11b or Bluetooth) could not
access the board.
• Wireless LAN card not inserted in the
wireless LAN board when machine
was switched on
Wireless LAN card error 2 854 D
The board that holds the wireless LAN
card can be accessed, but the wireless
LAN card (802.11b/Bluetooth) itself
cannot be accessed while the machine
is operating
• Wireless LAN card has been
removed during machine operation.
Wireless LAN card error 3 855 D
An error was detected for the wireless
LAN card (802.11b or Bluetooth).
• Wireless LAN card defective
• Wireless card connection not tight
Wireless LAN board error 856 D
An error is detected for the wireless
LAN card (802.11b or Bluetooth).
• Wireless LAN card board defective
• PCI connector loose
USB I/F Error 857 D
The USB driver is unstable and
generated an error. The USB I/F cannot
be used. The USB driver can generate
three types of errors: RX, CRC, and
STALL errors. Only the STALL error
can generate this SC code.
• USB 2.0 disconnected
• Controller board defective
Startup without HD connection at main
power on
860 B
The hard disk connection is not
detected.
• Cable between HDC and HDD loose
or defective
• HDD power connector loose or
defective
• HDD defective
• Replace the controller board
Startup without HD detection at power
key on
861 B
The hard disk connection is not
detected.
• Cable between HDC and HDD loose
or defective
• HDD power connector loose or
defective
• HDD defective
Replace the controller board
Maximum number of bad sectors
detected on HD
862 A
Up to 101 bad sectors have appeared
in the area on the hard disk where
image data is archived, and the hard
disk may require replacement.
SC863 returned while reading data from
the HD and the number of registered
bad sectors reached 101.
Startup without HD data lead
863 B
Data stored on the hard disk is not read
correctly.
A bad sector occurred during operation
of the HDD
HD data CRC error 864 D
During operation of the HD, the HD
responded with a CRC error.
Data transfer was abnormal in the data
read from the HDD.