Ricoh B234 - Page 107

SERVICE CALL CONDITIONS
SM 4-105 B234/B235/B236/D101/D102/D103
Trouble-
shooting
Before initializing the Netfile partition with SP5823 011, do the following:
6. Enter the User Tools mode and execute “Delivery Settings” to print all received
fax documents scheduled for delivery and delete them.
7. In the User Tools mode, execute Document Management> Batch Delete
Transfer Documents.
8. Execute SP5832 011 then cycle the machine off and on.
Recovery Procedure 3
If “Procedure 2” does not solve the problem, execute SP5832 001 (HDD
Formatting – All), then cycle the machine off and on.
Executing SP5832 001 erases all document and address book data stored on the
hard disks. Be sure to consult with the customer before executing this SP code.
Recovery Procedure 4
If “Recovery Procedures 1 to 3” fail to correct the problem, replace the HDD.
F-Gate Signal Error
SC951 B
When the IPU has already received
the F-GATE signal (laser writing start
trigger signal), the IPU receives
another F-GATE signal.
• Firmware defective
• Update the BCU firmware.
• BCU defective
Scanner Image Setting Error
SC953 B
The settings required
for image processing
using the scanner are
not sent from the IPU.
• Check the harnesses, connectors between the
MCU and BCU
• Update the BCU, MCU firmware
• MCU defective
• BCU defective
• IPU defective
Printer Image Setting Error
SC954 B
The settings that
are required for
image processing
using the printer
controller are not
sent from the IPU.
• Check the harnesses, connectors to the LDB and IPU
• Check the harnesses, connectors between IPU/LDB,
LDB/Polygon Mirror Motor PCB
• Update the BCU firmware
• LD defective
• IPU defective
• Polygon mirror motor or polygon mirror motor PCB
defective