Code Meaning Suggested Cause/Action
14-06
User Not Found on SMTP
Server (551)
• The designated user does not exist.
•
The designated user does not exist on the SMTP
server.
• The designated address is not for use with direct
SMTP sending.
14-07
Data Send to SMTP Server
Failed (4XX)
• Failed to access the SMTP server because the
transmission failed.
•
PC not operating correctly.
• SMTP server operating incorrectly
• Network not operating correctly.
• Destination folder setting incorrect.
• Direct SMTP sending not operating correctly.
14-08
Data Send to SMTP Server
Failed (5XX)
• Failed to access the SMTP server because the
transmission failed.
• SMTP server operating incorrectly
• Destination folder setting incorrect.
• Direct SMTP sending not operating correctly.
• Software application error.
14-09
Authorization Failed for
Sending to SMTP Server
• POP-Before-SMTP or SMTP authorization failed.
•
Incorrect setting for file transfer
14-10 Addresses Exceeded
• Number of broadcast addresses exceeded the limit
for the SMTP server.
14-11 Buffer Full
• The send buffer is full so the transmission could not
be completed. Buffer is full due to using Scan-to-
Email while the buffer is being used send mail at the
same time.
14-12 Data Size Too Large
• Transmission was cancelled because the detected
size of the file was too large.
14-13 Send Cancelled
• Processing is interrupted because the user pressed
Stop.
14-14 Security Locked File Error
• Update the software because of the defective
software.
Fax Error Codes
171