Service Call
Conditions
SC867 D
No SD card
When the machine was turned on, there was no SD card in the boot
slot.
Insert the SD card
Cycle the machine off/on
SC868 D
SD card access error GW
An error occurred while an SD card was used.
SD card not inserted correctly
SD card defective
Controller board defective
SC870 B
Address book error GW
Address book data stored on the hard disk was detected as abnormal
when it was accessed from either the operation panel or the network.
Defective software program
Defective HDD
Incorrect path to the server
Incorrect encryption setting or encryption key
Damaged address book data
Mount the media that stores the address book data
Cycle the machine off/on.
Initialize the address book data with SP5-846-050.
Cycle machine off/on, and then do SP5-832-006.
Replace the HDD.