ERROR CODES 30 November, 1999
7-32
Code Meaning Suggested Cause/Action
5-23
Print data error when
printing a substitute RX or
confidential RX message
Ask the other end to re-send the message.
Replace the FCU or IC memory card.
5-24 Memory overflow after the
second page of a scanned
document
Try using a lower resolution setting.
Wait for the messages that are currently in the
memory to be sent, or delete some files from
memory.
5-25 SAF file access error Replace the FCU or IC memory card.
5-30
Mode table for the first
page to be printed was not
effective
Replace the FCU or IC memory card.
6-00 G3 ECM – T1 time out
during reception of
facsimile data
6-01 G3 ECM - no V.21 signal
was received
6-02
G3 ECM - EOR was
received
Try adjusting the RX cable equalizer.
Replace the FCU or NCU.
6-03 G3 ECM - non-standard
V.21 code received
The other terminal may be defective.
6-04 G3 ECM - RTC not
detected
Check the line connection.
Check connections from the NCU to the FCU.
Check for a bad line or defective remote
terminal.
Replace the FCU or NCU.
6-05 G3 ECM - facsimile data
frame not received within
18 seconds of CFR, but
there was no line fail
Check the line connection.
Check connections from the NCU to the FCU.
Check for a bad line or defective remote
terminal.
Replace the FCU or NCU.
Try adjusting the RX cable equalizer
Cross-reference
RX cable equalizer - G3 Switch 07 (PSTN), G3
Switch 08 (PABX)
6-06 G3 ECM - coding/decoding
error
Defective FCU.
The other terminal may be defective.
6-08
G3 ECM - PIP/PIN
received in reply to
PPS.NULL
The other end pressed Stop during
communication.
The other terminal may be defective.
6-09 G3 ECM - ERR received
Check for a noisy line.
Adjust the TX levels of the communicating
machines.
See code 6-05.
6-10
G3 ECM - error frames still
received at the other end
after all communication
attempts at 2400 bps
Check for line noise.
Adjust the TX level (use NCU parameter 01 or
the dedicated TX parameter for that address).
Check the line connection.
Defective remote terminal.
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