30 November, 1999 ERROR CODES
7-33
Trouble-
shooting
Code Meaning Suggested Cause/Action
6-11
G3 ECM - printing
impossible because of a
missing first line in the
MMR coding
Check for problems in the printer mechanism.
6-21 V.21 flag detected during
high speed modem
communication
The other terminal may be defective or
incompatible.
6-99
V.21 signal not stopped
within 6 seconds
Replace the FCU.
9-07 Paper jam at the cassette
entrance
If the problem persists, replace the FCU.
Cross-reference
Paper non-feed - Section 7-2-2
Jam at the cassette entrance – Section 7-2-2
9-08 Paper jam inside the
development area
If the problem persists, replace the FCU.
Cross-reference
Paper jam - Section 7-2-2
9-09 Paper jam in the fusing exit
area
If the problem persists, replace the FCU.
Cross-reference
Paper jam - Section 7-2-2
9-10 Toner end detected Replace the cartridge.
9-12 Cover open detected
during printing
Close the cover, or check the cover sensors.
9-20 Laser diode failure If the problem persists, replace the FCU or
LDDR.
9-22 Fusing lamp failure
If the problem persists, replace the FCU, fusing
lamp, thermistor, or PSU.
9-23 Hexagonal mirror motor
failure
If the problem persists, replace the FCU or
polygonal mirror motor.
9-29 Power pack failure If the problem persists, replace the power pack
or PSU.
9-50 Optional cassette - paper
non-feed
Check the paper feed mechanism and sensors.
Cross-reference
Printer mechanical problems - Section 7-2-2
9-51
Optional cassette - paper
jam at the cassette
entrance
Check the paper feed mechanism and sensors.
Cross-reference
Printer mechanical problems - Section 7-2-2
9-60 Printer error occurs during
reception
If substitute reception is switched off and a
paper jam or other printer error occurs, the
machine will terminate the reception.
Check the printer mechanism.
9-61
Memory overflow occurs
during reception
Check the SAF.
9-84 Standard cassette – paper
non-feed
Check the paper feed mechanism and sensors.
Cross-reference
Paper jam - Section 7-2-2
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