Ricoh IM C3510 - Page 260

8. Troubleshooting
258
8
Message
Cause
Solution and reference
An original with a
custom size is
placed on the
machine.
When scanning an original with a custom
size, specify the original size in [Send
Settings] [Scan Size] [Custom
Size].
"Cannot find the
specified path.
Please check the
settings."
The machine or the
computer is not
connected to the
network correctly.
Check that the machine or the computer is
connected to the network correctly. For
details about your network environment,
consult the administrator.
The computer name
or folder name
specified in the
path name is
incorrect.
Register the computer name and folder
name again.
The firewall
function is enabled
on the computer.
In the firewall function on the computer,
register the machine IP address and the
port to use for sending files as exceptions.
You can check the IP address in [Check
Status] "Network". For details about
the ports, see the following:
page308”List of Specifications”
"Check original's
orientation."
The original is
placed in the wrong
orientation.
Depending on the combination of the
specified settings, the orientation to set
the original differs. Be sure to place the
original in the correct orientation.
See "Placing an Original to Scan", User
Guide (HTML).
"Connection with
PC has failed.
Check the settings."
The machine or the
computer is not
connected to the
network correctly.
Check that the machine or the computer is
connected to the network correctly. For
details about your network environment,
consult the administrator.
The computer name
or folder name
specified in the
path name is
incorrect.
Register the computer name and folder
name again.
The firewall
function is enabled
on the computer.
In the firewall function on the computer,
register the machine IP address and the
port to use for sending files as exceptions.