Ricoh IM C530 Series - Messages that Appear When the LDAP Server Is Unavailable

Messages that Appear When the LDAP Server Is Unavailable
Message Cause Solution and reference
"Connection with LDAP
server has failed. Check
the server status."
The network is busy. Try again.
The setting information is
incorrect.
Check the setting information of [Settings]
[System Settings] [Settings for
Administrator] [Authentication/Charge]
[Administrator Authentication/User
Authentication/App Auth.] [Register/
Change/Delete LDAP Server].
See "Programming the LDAP Server", User
Guide (Full Version).
"Exceeded time limit for
LDAP server search.
Check the server status."
The network is busy. Try again.
The setting information is
incorrect.
Check the setting information of [Settings]
[System Settings] [Settings for
Administrator] [Authentication/Charge]
[Administrator Authentication/User
Authentication/App Auth.] [Register/
Change/Delete LDAP Server].
See "Programming the LDAP Server", User
Guide (Full Version).
"Follow Referrals on
LDAP Server" is set to
[Active] when Active
Directory of the
Windows server is used
for LDAP authentication
(Custom authentication).
Consult the administrator of the authentication
server.
When using the Active Directory of the
Windows server for LDAP authentication
(Custom authentication), change [Settings]
[System Settings] [Settings for
Administrator] [Authentication/Charge]
[Administrator Authentication/User
Authentication/App Auth.] [LDAP Search]
"Follow Referrals on LDAP Server" to
[Inactive].
8. Troubleshooting
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