Message Cause Solution and reference
"Exceeded max.
number of pages of
Document Server.
Cannot store."
The number of
pages stored in the
machine exceeds
the maximum
number.
• Reduce the number of pages in the document to
send.
• Erase documents that are no longer needed.
See "Erasing Documents from Document Server",
User Guide (Full Version).
"Exceeded max.
pages. Collate is
incomplete."
The maximum
number of sheets
that can be sorted
has been
exceeded.
Reduce the number of pages to print.
"Exceeded the
maximum unit
count for Print
Volume Use. The
job has been
cancelled."
When the print
volume is limited,
printing was
canceled because
the print volume of
a user exceeded
the upper limit
allotted for the
user.
For details about the print volume use limitation, consult
the user administrator. The user administrator can clear the
counter or change the limit on the print volume.
See "Checking the Counter of the Machine for Each Color
Category", User Guide (Full Version).
See "Specifying Maximum Print Volume Use of Each
User", User Guide (Full Version).
"File system is full." The file system is
full, and the PDF
file cannot be
printed.
Erase documents that are no longer needed.
See "Deleting Documents Stored in the Machine", User
Guide (Full Version).
See "Erasing Documents from Document Server", User
Guide (Full Version).
"Hardware
Problem: HDD"
An error is
occurring on the
hard disk of the
machine.
Turn off the power of the machine, wait for 10 seconds or
more after confirming that the main power indicator is
turned off, and then turn on the power.
page 13 "Turning On and Off the Power"
If the message persists even after you have turned the
power off and then on, consider repairing the machine.
"Hardware
Problem: USB"
An error has
occurred on the
USB interface.
"Hardware
Problem: Ethernet"
An error has
occurred in the
Ethernet interface.
10. Troubleshooting
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