Ricoh IM C8000 - Messages that Appear When Machine Login Fails

Message Cause Solution and reference
"You do not have the
privileges to use this
function."
The logged-in user
does not have the
privileges to use the
specified function.
Consult the user administrator. The user
administrator can change the access permissions in
the address book.
"Preventing Information Leaks", Security
Changing the setting
is not allowed under
the administrative
privileges granted to
the logged-in user.
Check the administrative privilege required for
changing the specified setting.
"Registering Administrators Before Using the
Machine", Security
Messages that Appear When Machine Login Fails
Check the error code displayed with the "Authentication has failed." message, and taken the necessary
action.
• The letter at the beginning of the error code indicates the type of authentication specified on the
machine.
• B: Basic authentication
• W: Windows authentication
• L: LDAP authentication
Message Cause Solution and reference
"Authentication has
failed."
B/W/L0103-000
An operation in the
TWAIN supporting
application was
performed from the
computer while a user
was logged in to the
machine or performing
the login procedure.
Check whether another user is logged in to the
machine, and then perform the operation.
10. Troubleshooting
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